HBS Managing the Future of Work

Bringing hidden workers into focus

10.20.2021 - By Harvard Business SchoolPlay

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If workers are in short supply, why do employers continue to use digital gatekeepers that screen out millions of capable individuals? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to share insights from the project’s research collaboration with Accenture on the “hidden worker” problem.

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