06.09.2016 - By Essential Communications - Tom Henschel
Empathy is a crucial component of The Look & Sound of Leadership. Some people have it naturally, others don’t. In either case, it can be developed and learned. This month's episode has lots of ideas about what empathy is, what it isn't, and how you can develop it. There are lots of resources discussed this month. A book called "The EQ Edge" by Stein and Book. A great 3-minute animation by Brene Brown about sympathy versus empathy. It's on the home page of her website:...