The Cash-Based Practice Podcast

CBP 215: 5 Post-Discharge Tactics to Get More Reviews, Referrals, and Patient Reactivations

04.13.2023 - By Jarod CarterPlay

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Looking for some easy ways to maximize your practice potential and attract new business? Crafting a solid patient discharge follow-up system is a great place to start. While an organized approach to post-discharge communication can be a super-easy way to capture reactivations and referrals (and generate some online buzz for your practice), it’s an often overlooked area that allows business to slip through the cracks. That’s why in this week’s podcast, I share how you can use a personalized follow-up strategy to get new business in the door. In this episode, you’ll learn how to design an effective patient discharge follow-up system that will help you reactivate patients who need additional treatment as well as get the word out about your practice. You’ll hear exactly how and when to reach out—plus tips for automating the process to make it easy for you and your staff. This “highlight” is from a Q&A; call with my Mastermind Gold group—a highly interactive, supportive group where people who have tons of questions and concerns about how to start, grow, or transition to a cash-based private practice get the answers, resources, and confidence they need to build the practice of their dreams. We have a group coaching call every week, and we occasionally use excerpts of those calls for this podcast. USEFUL INFORMATION: Check out our course: 5 Simple Strategies That Turn Existing Patients Into a Predictable Source of Referrals

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