In this episode, we embark upon a conversation through the importance of Cultural Intelligence (CQ) and how CQ augments the treatment space and ultimately your client’s experience. Join us as our special guest, Charmaine Cooper, Skin Health Equity Expert, guides us through Cultural Intelligence in the treatment space and caring for melanin-rich skin. CQ is where the client feels like their narrative is prioritized and connects your engagement to them with dignity and respect. Charmaine also teaches us that CQ is not a checklist but rather a mindset. Discover how to be a CQ Professional Skin Therapist by:
Suspending judgment until enough information becomes available beyond the ethnicity or tangible elements of the client’s actions.
Communicating effectively and identifying the information that is relevant for making a proper recommendation that is result based while being supportive.
Deepening your client care by becoming more client aware, for all skin tones.
Ready to learn more? Join Charmaine and additional Dermalogica experts on our free online course  https://treatingmelaninrichskin.com/

Charmaine Cooper, Cultural Intelligence

As professional skin care experts for over 30 years, Dermalogica's #1 focus is on empowering people to achieve their healthiest skin ever. Education is at the heart of everything we do, so our podcast brings advice from top skin health experts directly to you. Join us as we discuss skin technologies and business strategies to help you get real results in and out of the treatment room.

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The oxygen we breathe is vital to our survival – and to our skin health. As we age, our skin takes in and utilizes oxygen less effectively. Without sufficient oxygen, it lacks the energy to maintain its natural vitality. This can show up as fine lines, wrinkles, and an overall appearance that is dull, tired, and depleted. In this informative episode we talk with Karon Kelly Fernando, Education Development Specialist, Dermalogica Toronto, to learn how reawakening the skin is as simple as taking advantage of the oxygen that is all around us. Karon dives into the details of Phyto Nature Oxygen Cream, a daily liquid moisturizer that firms, lifts, and revitalizes with premium hydrating and oxygen-optimizing phytoactives. Utilizing natural actives derived from plants that thrive in low-oxygen environments, this advanced moisturizer helps skin better absorb and utilize oxygen – to leave skin looking smooth and strong. It's time to breathe new life into your skin!

Karon Kelly Fernando, Skin Expert Series: Phyto Nature Oxygen Cream

Retinol and Retinoids are the gold standard when it comes to visibly helping with signs of skin aging like fine lines and wrinkles, uneven skin tone and texture, and enlarged pores. When it comes to Vitamin A and the skin, the active form is retinoic acid. Luckily, we can treat the skin with other forms of retinol that are easily converted to retinoic acid at home and in the treatment room. In this episode, we are joined by Lesley Corridan, Education Manager for the UK, who shares with us her vast knowledge on how to be retinol-ready in and out of your service space. Lesley delivers the most updated information on our innovation Dynamic Skin Retinol Serum and she reviews our professional-only formula Retinol Accelerator along with the Pro Retinol Service. It's a jam-packed podcast with amazing information that you don't want to miss!

Lesley Corridan, Skin Expert Series: Retinol Ready!

We all have days when our skin is sensitive – whether or not we are born with it.  But treating sensitive skin isn’t always straightforward: it can be caused by genetics or brought on by lifestyle and environmental factors. Regardless of the cause, one thing is certain: sensitive skin’s barrier is often damaged, and it needs a chance to recover.
Join Melissa Cella, Global Curriculum Design Manager with Dermalogica, as she shares all the details about Stabilizing Repair Cream and its ultra-soothing actives that calm on contact – helping to break the pattern of sensitive skin and help skin become more resilient over time. 
The balmy-cream formula melts into the skin to quickly alleviate redness, help prevent future irritation, and quickly reduce redness and discomfort. A proprietary Ceramide-Building Complex provides nourishing lipids, strengthening the skin’s barrier to lock in moisture and help keep signs of sensitivity at bay.

Melissa Cella, Skin Expert Series: Stabilizing Repair Cream

As professional skin therapists, we are in the perfect place to guide our clients through their menopause journey, for many women it can be an incredibly challenging time physically and emotionally.  Their skin will be going through multiple changes and we need to be there to guide them and be a trusted skin health advisor. Each woman's journey is different through menopause, including both peri and post. In this session, we talk with Angela Taylor, Director of Education UK/IRE, Dermalogica about the skin response, and how understanding menopause will help you prepare and adjust your client's skincare routine to meet their needs. 
*This podcast is for educational purposes only and does not replace advice from a physician or other medical professional.

Angela Taylor, Hormones and the Skin

We are all looking for cleansers that efficiently remove makeup, sunscreen, and debris – all while nourishing the skin, rather than stripping it. Micellar cleansers work like a magnet, gently yet effectively lifting dirt and makeup from the skin’s surface. Dermalogica's Micellar Prebiotic PreCleanse takes the first step of your Dermalogica Double Cleanse even further. This innovative formula combines the power of micellar technology with a unique prebiotic blend that helps strengthen the skin’s barrier, along with oat milk – delivering lasting conditioning benefits so skin continues to feel soft and nourished long after you cleanse. Join us to learn more about this innovative formula with Sarah Hughes, Learning and Development Manager from our Australia offices in Sydney, who shares with us the unique details of this micellar cleanser.

Charmaine Cooper, Cultural Intelligence

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