12.13.2021 - By Kate the Socialite
Can you spot a "bad client" a mile away? For years, I struggled with this and still occasionally let one slip through. After assessing my own misjudgments (late night worrying about how on earth I got my team into such a predicament, basically) and after speaking with many of you who have generously shared your "nightmare client" stories, I thought it was worth an episode. If you are new to the home industry, or if you keep working with PITA clients (that's pain-in-the-ass, in case you're wondering), you might be relieved to know there are clear red flags, and even some yellow caution flags, that should alert you to proceed with caution or simply end the interaction. Let's talk about them.