“Without the customer, a business would fail.” Right? So why isn’t customer service at the forefront of most of our business decisions? Don’t get us wrong, we don’t advocate for the misused colloquialism, “The customer is always right,” because THAT’S not always true; but, the relationship between you and your customers should be held in high priority. Join us this week to find out the 7 Principles of Customer Service and other ways to build your relationship with your customers!

070- Customer Service is Key

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Roofing by Curry is one of the largest privately owned, family-run, residential roofing companies in Sarasota County. Founded almost 40 years ago, the company started with the goal of providing
the best customer experience possible in the roofing industry. As you listen to Roofing by Curry’s story, discover what it takes to build a company that inspires team engagement and loyalty, while providing worry-free experiences for the community over and over again.

138: A Vision for Excellence (Part 1 of 2)

This week, join us for part 2 of Angela's inspiring journey in business leadership. Facing grief and uncertainty, Angela navigated with grace, embracing her faith and making scripture and prayer central to her decisions. Her company now stands as a beacon of hope and compassion, driven by Christ-centered values.

137: Faith-Driven Leadership: Silver Resorts (Part 2 of 2)

Discover the remarkable journey of Angela Rodocker, owner of Silver Resorts, as she navigates the challenges of second-generation family business ownership and uses her enterprise to make a positive impact. This story showcases resilience, entrepreneurial spirit, and the transformative power of purpose-driven leadership.

136: Resilience, Entrepreneurship, and Purpose (Part 1 of 2)

In this episode of The Axiom Podcast, Tommy Rohrlack and Cameron Earhart take a deep dive into key questions every business owner should be asking. By walking through a few main examples, they provide listeners with practical, impactful, yet simple questions to ask both themselves, and their leadership team, in order to maintain a healthy pulse on their business.

135: Questions That Every Business Owner Should Be Asking

In the latest episode of the Axiom podcast, hosts Shannon Lonergan and Devin Dash engage in a thought-provoking conversation to uncover the "why" behind their work at Axiom. Emphasizing the mission of building purpose-driven businesses, they explore the transformative power of well-run small businesses in positively impacting communities.

070- Customer Service is Key

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