Business of Design ® | Interior Designers, Decorators, Architects & Landscapers

EP 290 | Client-Facing Procedures with Janeen Laudenback

09.13.2022 - By Kimberley SeldonPlay

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Following the Business of Design® 15 Step Project Management Strategy takes the guesswork out of project management and allows you to deliver on time, on budget results, every time. The BOD™ 15 are a series of client-facing protocols, but behind the scenes there is a lot more to consider to run your business. These are your team-facing procedures. Listen in to our last BOD™ Live conversation, lead by Janeen Laudenback, Director of Leadership & Engagement.

In this episode we learn:

- what team-facing procedures are

- why team-facing procedures are important

- the key is communications

- when to discuss policies and procedures with your team

- how to create an effective onboarding process for new staff / contractors

It’s time to take control of your business.

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