healthsystemCIO.com

By Anthony Guerra

What's healthsystemCIO.com about?

healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

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healthsystemCIO.com episodes:

05.16.2024
Reducing Costs & Improving Service by Implementing Use-Case Specific Automation
Whereas AI has some excessive enthusiasm around it (especially in the clinical realm), automation is a no-brainer. Well, not exactly. That’s because — though automation may work magic when done on the right workflow, at the right time, and in...
05.13.2024
Q&A with Corewell Health Deputy CISO Jim Kuiphof: “Proper Prioritization a Key to Cyber Success”
On most days in cyber, it can seem like there are a million things to do. For Jim Kuiphof and his team, that was probably the case in 2022 when Spectrum Health and Beaumont Health merged to become 22-hospital strong...
05.08.2024
Q&A with Yuma Regional Medical Center VP/CISO, Blaine Hebert: “Getting the Basics Right Goes a Long Way”
It’s the key question all CISOs have to ask themselves – especially those at small- to mid-sized organizations whose cyber teams run in the single digits as opposed to hundreds: how do I operate so as to get the biggest...
05.02.2024
Cedars-Sinai CIO Craig Kwiatkowski Talks Overhauling ERP, AI Governance & Immersive Learning
With so many new technology solutions hitting the market, it’s becoming increasingly common for health systems to add accelerator or incubator programs to separate the wheat from the chaff. Because although there are many brilliant ideas, there’s often a lack...
05.01.2024
Q&A with Tower Health VP of IT Assurance & CISO Terry Grogan: “CISO Success Hinges on User Buy-In”
You might think a former drill sergeant turned CISO would lead with a ‘my way or the highway approach,’ but for Terry Grogan, VP of IT Assurance & CISO at Tower Health, that couldn’t be further from the truth. That’s...
04.30.2024
Reexamining Third-Party Risk Management Around Critical Service Providers
Recent industry-shaking events have made it clear that serious points of risk lurk throughout healthcare. They’ve also revealed that operational risk and IT security risk are deeply intertwined, making it incumbent for CISOs and CIOs to work with others in...
04.25.2024
Harnessing the Potential of True Enterprise Imaging
Enterprise imaging is similar in scope to the EHR, and it allows clinical users to properly identify, acquire, store, manage and visualize imaging studies from across their enterprise, regardless of device, modality, department, service line or location. Historically, each imaging department...
04.23.2024
Q&A with Franciscan Missionaries of Our Lady Health System SVP/CIO Will Landry: “Investing in Agility is Worth the Cost”
The IT stack of the past cannot service the health system of the future. That’s one of the main sentiments that runs through the following thoughts offered by Franciscan Missionaries of Our Lady Health System (FMOLHS) SVP/CIO Will Landry. For...
04.09.2024
Exploring the ePHI Cyber Crisis & How to Fix It
It’s the dirty little secret among healthcare cyber professionals — they don’t know where all their ePHI is; not even close. And while those professionals are not to blame (healthcare workflows and, thus, data flows are messy business); they do...
04.04.2024
Breaking from Tradition: Q&A with Heather O’Sullivan, President, Healthcare at Home, Mass General Brigham
The current healthcare system is fraught with challenges. Between workforce shortages, regulatory changes, and evolving consumer needs, the ecosystem is “just not sustainable the way it is today,” said Heather O’Sullivan. The answer, she believes, is close to home. At least,...
04.02.2024
Designing Cyber Recovery Strategies for Today’s Data-Heavy Enterprise
Savvy healthcare IT security professionals are as focused on an efficient recovery if something goes down as they are on keeping the enterprise up. And to be positioned for success around recovery, it’s imperative business continuity plans are right sized...
03.28.2024
Developing a Patient Engagement Strategy that Avoids Vendor Sprawl
For a whole host of reasons — security, cost and interoperability to name a few — heath systems are looking to shrink the number of vendor/partners they work with. To that end, hospitals have launched application rationalization efforts seeking to...
03.26.2024
Delivering Defense in Depth: Best Practices for Preventing & Addressing Credential Compromise
They represent the crown jewels for cybercriminals — legitimate login credentials that will allow them an undetected entrance to your network. And while security executives are doing everything possible — such as extensive training and phishing tests — to guard...
03.26.2024
HIMSS24 Conference Wrap: Keith Duemling Says Recent Events Prove Cyber Warrants Main Stage Billing
There’s an old parenting saying, “Do as I say, not as I do.” Of course, it’s meant to get parents off the hook for not demonstrating the behavior they want emulated. Unfortunately, it rarely works, as the disconnect between talk...
03.25.2024
HIMSS24 Conference Wrap: Mike Mistretta Says, as Conferences Evolve, CIOs Must Adjust Accordingly
Then only thing that’s constant is change, which means the key is being observant. At least that seems to be the key when navigating the industry’s changing mega-conference dynamic. In the spring, there used to be just HIMSS, with the...
03.25.2024
Partner Perspective: Application Rationalization Combined with a Move Towards Zero Trust Will Improve Chances of Network Stability
All the fancy apps in the world won’t do users a bit of good if the network is down. And, in fact, sometimes having a bunch of fancy apps from different vendors introduces the type of complexity that makes it...
03.20.2024
Strategies for Reducing IT Costs Without Compromising Service
Like any cost center, IT departments are continually asked to spend less, without reducing either the quantity or quality of services they provide. If it sounds like a tall order, it is. That’s why many health systems, though they’ve tried...
03.19.2024
Q&A with Englewood Health CIO Inderpal Kohli: “Only 20 Percent of It Is About Tools.”
CIOs and other leaders face a harsh reality. Because of the highly sought-after technical skills they’ve attained, most of the IT team can find a job in any industry – one that offers more money, in many cases. So, what’s keeping...
03.18.2024
Live @ HIMSS Partner Perspective Q&A with Mike Reinhart, Chairman & CEO, Quisitive: The Cloud Offers Significant Upside; but a Good Guide Sure Helps
The cloud can be a magical place of value and optimization – but only yields its secrets to those with the expertise to master it. The problem is that many health systems moved in too quickly or without that expertise,...
03.07.2024
Enabling Asset Tracking & Facilitating Clinical Workflows with Person-Centered RTLS
Healthcare is dynamic, some might even say chaotic. Anyone who has spent five minutes in a busy hospital will attest to the fact that caregivers, patients and equipment move through the hallways, and in and out of rooms, at a...
03.06.2024
HIMSS Conference Preview: Keith Duemling on His Medical Device Security Session, How IT Executives Can Make Most of Shows, & Some Dont’s for Sales Folks
As the old expression goes, time is money. For executives like Keith Duemling, Senior Director of Cybersecurity Technology Protection, Cleveland Clinic, time is also about focus. That’s why he’s laser focused while at shows like HIMSS on finding ways to...
03.06.2024
HIMSS Conference Preview: Mike Mistretta on Reimagining the Outpatient Experience; The Importance of Including IT from the Beginning; and Some Common Sales Tactics to Avoid
When IT folks are handed just about any situation, they find solutions – it’s in the DNA. So it’s not surprising that when Mike Mistretta, SVP & CIO at VHC Health System, was handed finished plans for a new outpatient...
03.05.2024
Strategies for Moving Towards a Uniform Digital Front Door Experience
Though health systems talk about what they want their “digital front door” to look like, the reality is they usually have many; none of which provide the same experience. That’s because often their individual hospitals, departments, service lines and physician...
03.04.2024
Q&A with Children’s Hospital of Philadelphia CISO & Associate CIO Monique St. John: Security Actually Empowers Innovation
It’s the old preconception that’s kept security out of the equation for far too long – if cyber gets involved, the whole project is dead, or at least not going anywhere fast. Luckily that dynamic is falling by the wayside,...
03.02.2024
Live @ Vive Q&A with Greg Garcia, Executive Director, Cyber Security, Health Sector Coordinating Council: Guidance Moving Towards Simplicity, Clarity
Healthcare is complicated. So it’s not surprising that healthcare cybersecurity is just as complex. But what shouldn’t be complicated is the guidance health systems are given to deal with threats. In the past, a number of well-meaning entitles – from...
03.01.2024
Live @ Vive Partner Perspective Q&A with Ryan Witt, VP, Industry Solutions, Healthcare, Proofpoint: Healthcare is Blessed to Have 405(d)
Healthcare is abuzz with talk of artificial intelligence. And when it comes to cybersecurity, that buzz both has to do with how the bad guys are going to use it, and how the good guys can apply it to defense....
02.29.2024
Q&A with AltaMed Health Services CIO Raymond Lowe: “Everybody Talks about Patient-centered Care, But We Live It.”
There isn’t a single healthcare organization that doesn’t consider patient-centered care to be a top priority. But at AltaMed Health Services – an FQHC serving more than 300,000 people in underserved communities – it’s more than that. “Everybody talks about patient-centered...
02.27.2024
Live @ Vive Partner Perspective Q&A with Guillaume de Zwirek, CEO, Artera: Health Systems Must Bring Governance to Patient Outreach
In an effort to better engage with patients, many health systems have gotten themselves into a pickle by going overboard. Today, with almost every department running its own patient engagement efforts, those at the end of all that attention are...
02.22.2024
“This Is Real Innovation”: Q&A with Michael Hasselberg, CDHO, University of Rochester Medical Center
When Generative AI was first introduced in the fall of 2022, there was a lot of excitement and a lot of expectations among the healthcare community – including Michael Hasselberg. “When I first played with this technology, I thought, ‘this...
02.16.2024
Unleash the Power of Provider Data: Gain Operational Efficiencies and Improve Care Access with a Single Source of Truth
It’s the foundation of any care access experience offered by a health system or hospital. Provider data powers a myriad of experiences that impact patients, providers, and staff members enterprise-wide. Unfortunately, the many back-end systems that house this data are...
02.14.2024
“We’re All Learning”: Q&A with Anna Schoenbaum, VP of Applications & Digital Health, Penn Medicine
Being an early adopter — or, at least, an organization on the cutting edge — requires a great deal of investment, but not just from a financial perspective. In fact, upfront costs are only part of the picture, said Anna...
02.12.2024
Q&A with Ascension Health Director of Cybersecurity Skip Sorrels: Getting to Know Users Diffuses Many Situations
When Skip Sorrels, Director of Cybersecurity with Ascension Health, tells a clinician who may be frustrated with IT that he knows what they are going through, he means it. That’s because, in a past life, Sorrels served as an ICU...
02.05.2024
Partner Perspective: Understanding Cyber-Attack Trends is Critical For Placing Security Bets
If burglars were consistently entering houses in your neighborhood though the back door, it wouldn’t make much sense to spend the majority of your home defense budget fortifying the windows. According to Ryan Witt, VP of Industry Solutions, Healthcare, for...
02.05.2024
Q&A with Intermountain Healthcare VP/CISO Erik Decker: CPGs Will Help Organizations Clarify Their Cyber Mission
Cybersecurity in healthcare is at a tipping point, poised to move from the voluntary to the mandatory, although not quite yet. For now, it’s still up to organizations as to whether not they want to comply with any specific framework...
02.02.2024
Managing Insider Threats in an Era of Remote Workers & Increased Turnover
IT executives have always had a challenging time ensuring their users were operating securely; but since the Covid pandemic larger workforce trends have seen those challenges multiply. Those trends include fully remote work, a gig economy that sometimes involves the...
01.29.2024
Q&A with Sutter Health SVP, Chief Integration Officer, CISO & Chief Privacy Officer Jacki Monson: The Current Approach to 3rd-Party Risk Management Must Change
It’s been said by many a CISO that they essentially function as the chief risk officer. What they are trying to say, of course, is that the job is all about understanding and communicating cyber risk. Interestingly Jacki Monson –...
01.25.2024
Q&A with KSB Hospital CIO Ray Sharp: “As a Small Organization, You Can’t Afford to Make Blunders.”
It’s no secret that community hospitals face more than their share of challenges, whether it’s recruiting IT talent (and competing with larger organizations to retain them), securing data on a tight budget, or contending with a much smaller pool of...
01.23.2024
Q&A with Summa Health CISO Swathi West: “A Solid 90-Day Assessment Can Make All the Difference”
When Swathi West started at Summa Health in early 2023, she embarked on a 90-day assessment that included reviewing job descriptions, along with policies and standards. It’s an approach she heartily recommends for a number of reasons. First, in reviewing...
01.17.2024
No Margin, No Mission – Optimizing CIO-CFO Relations
Having risen through the IT ranks (often coming out of infrastructure or networking), CIOs know technology inside and out, but when they do hit the C-suite, there is another skill and relationship that is almost as important in determining success...
01.15.2024
Q&A with Yale New Haven Health Deputy CISO Trevor Brown: “Risk is a Language Clinicians Understand”
There’s an old adage that people won’t comply with the “what” if they don’t understand the “why.” For information security professionals, communicating the ‘why’ around the need for compliance with security policies has always been a challenge. Trevor Brown, Deputy...
01.09.2024
Q&A with UofL Health CISO Greg Peebles: For a Secure Foundation, Health Systems Must Address Technical Debt
Sure, health systems need attractive buildings, and the top physicians expect nice offices in which to work, but dollars must be found to address technical debt and the security risks that come along with it, or one’s IT house will...
01.04.2024
“Technology Isn’t the Barrier”: Q&A with Robbie Freeman, CNIO, Mount Sinai Health System
It’s perhaps the ultimate case of foreshadowing. A decade and a half ago, while working as a bedside nurse, Robbie Freeman started to become increasingly frustrated with laborious processes that took away from interactions with patients. Fortunately, he channeled that frustration...
12.14.2023
Q&A with Virtua Health Chief Digital Transformation Officer Tarun Kapoor, MD: Innovation “is never really done”
Since it was first introduced a year ago, generative AI has been the biggest topic in healthcare, and for good reason. The potential it has shown in improving medical education and clinical documentation has been nothing short of remarkable. In...
12.07.2023
Keys to Deciphering the Resource Demands of Cyber Tools
While there’s no lack of tools to address the countless cyber challenges organizations face, there is definitely a lack of internal cyber staff at health systems available to support them. This makes it tricky for CISOs and other IT security...
12.07.2023
Q&A with Silver Cross Hospital CIO Teresa Andrea: “Technology Touches Every Part of Healthcare.”
Everyone has their number one. Regardless of the size, scope or geographic location, every healthcare organization has one thing in common: competing priorities. Whether it’s clinical, revenue cycle, infection control, or any other area, “everyone has their number one.” The challenge is...
12.05.2023
Enhancing Systemness Through an Enterprise Imaging Approach
It’s one of the most infuriating things patients can experience during their care journeys — they’ve had an image taken (perhaps even at another unit in the hospital) and the clinician they are now in front of either didn’t receive...
12.05.2023
Q&A with Texas Health Resources CISO & VP of Technology Operations Ron Mehring: “Openness & Respect are Keys to Cyber Team Success”
Post 9/11, it was a key element of messaging in New York City – if you see something, say something. The idea, of course, was that law enforcement could only do so much; but vigilance on everyone’s part would be...
11.30.2023
Q&A with Doylestown Health CIO Chris Myers: The ‘Secret Sauce’ for Leaders and Lessons Learned as a Marine
Around five years ago, it became very clear to leadership at Doylestown Health that being able to provide top patient care and compete with other health systems in the Philadelphia area meant it was time for some changes. One of...
11.27.2023
Q&A with Alan McHugh, Chief, FBI Cyber Division, Cyber Crime Tactical Intelligence Unit: “The Time to Call the FBI is Now”
Most CISOs understand that one of their key phone calls after a ransomware incident will be to the FBI, but what they may not appreciate is that it shouldn’t be their first to that organization. That’s because the emergency call...
11.22.2023
Partner Perspective: Most Health Systems Should Initiate ‘Conscious Decoupling’ from Ambulatory/Retail Care
One the main keys to success in any business is focusing on certain products and services to the exclusion of others – to draw a circle in the sand and say, ‘We play in these areas, and in them we...

What's healthsystemCIO.com about?

Download our free app to listen on your phone

healthsystemCIO.com episodes:

Reducing Costs & Improving Service by Implementing Use-Case Specific Automation

Q&A with Corewell Health Deputy CISO Jim Kuiphof: “Proper Prioritization a Key to Cyber Success”

Q&A with Yuma Regional Medical Center VP/CISO, Blaine Hebert: “Getting the Basics Right Goes a Long Way”

Cedars-Sinai CIO Craig Kwiatkowski Talks Overhauling ERP, AI Governance & Immersive Learning

Q&A with Tower Health VP of IT Assurance & CISO Terry Grogan: “CISO Success Hinges on User Buy-In”

Reexamining Third-Party Risk Management Around Critical Service Providers

Harnessing the Potential of True Enterprise Imaging

Q&A with Franciscan Missionaries of Our Lady Health System SVP/CIO Will Landry: “Investing in Agility is Worth the Cost”

Exploring the ePHI Cyber Crisis & How to Fix It

Breaking from Tradition: Q&A with Heather O’Sullivan, President, Healthcare at Home, Mass General Brigham

Designing Cyber Recovery Strategies for Today’s Data-Heavy Enterprise

Developing a Patient Engagement Strategy that Avoids Vendor Sprawl

Delivering Defense in Depth: Best Practices for Preventing & Addressing Credential Compromise

HIMSS24 Conference Wrap: Keith Duemling Says Recent Events Prove Cyber Warrants Main Stage Billing

HIMSS24 Conference Wrap: Mike Mistretta Says, as Conferences Evolve, CIOs Must Adjust Accordingly

Partner Perspective: Application Rationalization Combined with a Move Towards Zero Trust Will Improve Chances of Network Stability

Strategies for Reducing IT Costs Without Compromising Service

Q&A with Englewood Health CIO Inderpal Kohli: “Only 20 Percent of It Is About Tools.”

Live @ HIMSS Partner Perspective Q&A with Mike Reinhart, Chairman & CEO, Quisitive: The Cloud Offers Significant Upside; but a Good Guide Sure Helps

Enabling Asset Tracking & Facilitating Clinical Workflows with Person-Centered RTLS

HIMSS Conference Preview: Keith Duemling on His Medical Device Security Session, How IT Executives Can Make Most of Shows, & Some Dont’s for Sales Folks

HIMSS Conference Preview: Mike Mistretta on Reimagining the Outpatient Experience; The Importance of Including IT from the Beginning; and Some Common Sales Tactics to Avoid

Strategies for Moving Towards a Uniform Digital Front Door Experience

Q&A with Children’s Hospital of Philadelphia CISO & Associate CIO Monique St. John: Security Actually Empowers Innovation

Live @ Vive Q&A with Greg Garcia, Executive Director, Cyber Security, Health Sector Coordinating Council: Guidance Moving Towards Simplicity, Clarity

Live @ Vive Partner Perspective Q&A with Ryan Witt, VP, Industry Solutions, Healthcare, Proofpoint: Healthcare is Blessed to Have 405(d)

Q&A with AltaMed Health Services CIO Raymond Lowe: “Everybody Talks about Patient-centered Care, But We Live It.”

Live @ Vive Partner Perspective Q&A with Guillaume de Zwirek, CEO, Artera: Health Systems Must Bring Governance to Patient Outreach

“This Is Real Innovation”: Q&A with Michael Hasselberg, CDHO, University of Rochester Medical Center

Unleash the Power of Provider Data: Gain Operational Efficiencies and Improve Care Access with a Single Source of Truth

“We’re All Learning”: Q&A with Anna Schoenbaum, VP of Applications & Digital Health, Penn Medicine

Q&A with Ascension Health Director of Cybersecurity Skip Sorrels: Getting to Know Users Diffuses Many Situations

Partner Perspective: Understanding Cyber-Attack Trends is Critical For Placing Security Bets

Q&A with Intermountain Healthcare VP/CISO Erik Decker: CPGs Will Help Organizations Clarify Their Cyber Mission

Managing Insider Threats in an Era of Remote Workers & Increased Turnover

Q&A with Sutter Health SVP, Chief Integration Officer, CISO & Chief Privacy Officer Jacki Monson: The Current Approach to 3rd-Party Risk Management Must Change

Q&A with KSB Hospital CIO Ray Sharp: “As a Small Organization, You Can’t Afford to Make Blunders.”

Q&A with Summa Health CISO Swathi West: “A Solid 90-Day Assessment Can Make All the Difference”

No Margin, No Mission – Optimizing CIO-CFO Relations

Q&A with Yale New Haven Health Deputy CISO Trevor Brown: “Risk is a Language Clinicians Understand”

Q&A with UofL Health CISO Greg Peebles: For a Secure Foundation, Health Systems Must Address Technical Debt

“Technology Isn’t the Barrier”: Q&A with Robbie Freeman, CNIO, Mount Sinai Health System

Q&A with Virtua Health Chief Digital Transformation Officer Tarun Kapoor, MD: Innovation “is never really done”

Keys to Deciphering the Resource Demands of Cyber Tools

Q&A with Silver Cross Hospital CIO Teresa Andrea: “Technology Touches Every Part of Healthcare.”

Enhancing Systemness Through an Enterprise Imaging Approach

Q&A with Texas Health Resources CISO & VP of Technology Operations Ron Mehring: “Openness & Respect are Keys to Cyber Team Success”

Q&A with Doylestown Health CIO Chris Myers: The ‘Secret Sauce’ for Leaders and Lessons Learned as a Marine

Q&A with Alan McHugh, Chief, FBI Cyber Division, Cyber Crime Tactical Intelligence Unit: “The Time to Call the FBI is Now”

Partner Perspective: Most Health Systems Should Initiate ‘Conscious Decoupling’ from Ambulatory/Retail Care

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