Selling customers a good value rather than just a great product or service is the key to long-term success and customer satisfaction. Prof. Oded Koenigsberg, co-author of "The Ends Game," explains how to maximize value, shares what metrics help to prove that value, and how to help existing and prospective clients see that value.Access our full library of podcasts for small businesseshttps://www.bizfilings.com/toolkit/guides/podcasts

How to Give Customers the Best Value

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Organizational charts have been part of the business world for a long time, but are they the best way to build teams and achieve the greatest productivity? Entrepreneur, author, and speaker Mike Michalowicz says it may be time to burn those charts and embrace role alignment - an approach which matches employee skills to specific tasks as opposed to a specific title. Michalowicz tells us how this approach works in businesses both large and very small, how it adapts with new hires, and the improvements he's seen in his own businesses and beyond. Finally, Mike talks about how he sees and implements improvements to the workplace long before others see the need.For more information and resources : https://www.wolterskluwer.com/en/solutions/bizfilingsAccess our full library of podcasts for small businesseshttps://www.bizfilings.com/toolkit/guides/podcasts

Don't Match Talent to Titles, Match It to Specific Tasks

No matter what type of business you own, you will face many of the same challenges. How do I attract and retain customers? How do I find and keep excellent employees? How do I turn a profit? We'll discuss these and several other critical questions with small business expert, blogger, and author Barry Moltz.For additional information and resources: https://www.wolterskluwer.com/en/solutions/bizfilingsAccess our full library of podcasts for small businesseshttps://www.bizfilings.com/toolkit/guides/podcasts

The 10 Most Common Small Business Questions - And the Answers

Inflation easily remains the top challenge facing small businesses, according to a new survey of small business owners by the U.S. Chamber of Commerce and MetLife. The Small Business Index shows more than half of business owners are concerned about inflation. Other concerns include revenue, ongoing supply chain problems, and rising interest rates. U.S. Chamber of Commerce Vice President for Small Business Policy Tom Sullivan joins us to discuss the problems these issues are causing and the most effective strategies for dealing with them.For additional information and resources: https://www.wolterskluwer.com/en/solutions/bizfilingsAccess our full library of podcasts for small businesseshttps://www.bizfilings.com/toolkit/guides/podcasts

The Big Challenges Facing Small Businesses - And How to Navigate Them

Uncertainty was the only thing certain for business owners over the past few years. So what can you expect for 2023? Entrepreneur, author, and speaker Ramon Ray says the best way to grow in these economic times is to develop closer relationships with your existing customers and learn more ways you can serve them well. Ray also offers tips on attracting new customers, protecting your business from inflation, how to keep your prized employees happy and engaged, and whether 2023 is the right year to start a new business.For additional information and resources:https://www.wolterskluwer.com/en/solutions/bizfilingsAccess our full library of podcasts for small businesseshttps://www.bizfilings.com/toolkit/guides/podcasts

Get Closer to Your Customers in 2023

Remote employees give business owners access to far more talent, but it's vital to make sure that you hire and manage those remote workers and teams properly.  DIYMarketers.com Publisher Ivana Taylor walks us through the homework that business owners need to do to understand the positions they're trying to fill, how to communicate your expectations clearly to avoid frustration down the road, and what to do when serious problems arise.For additional resources: https://www.wolterskluwer.com/en/solutions/bizfilingsAccess our full library of podcasts for small businesseshttps://www.bizfilings.com/toolkit/guides/podcasts

How to Give Customers the Best Value

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