Inside Health Care: A Podcast by NCQA

By David J. Smolar, Producer and Host

What's Inside Health Care: A Podcast by NCQA about?

Every other Wednesday on NCQA's "Inside Health Care" podcast, program host and producer Dave Smolar interviews the health care industry’s most prolific thought leaders to extract their secrets on how they work to improve Health Equity and advance Digital Transformation. Listen on our blog or subscribe to the show on Apple Podcasts, YouTube and Amazon Music.

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Inside Health Care: A Podcast by NCQA episodes:

02.14.2024
Inside Health Care #125: The Digital Drive from Sick Care to Value-Based Care
In this episode, we highlight two companies that leverage data from many different sources to create a more complete picture of a person’s health. The ultimate goal? Shifting away from the current model of “sick care” - where patients primarily...
01.31.2024
Inside Health Care #124: Targeting Health Equity Gaps with Digital Tools
The course of the Digitalization of Health doesn’t always run smooth. But for every set of pain points a provider might experience, there are companies developing technological solutions – platforms and tools – that not only guide us through digital...
01.17.2024
Inside Health Care #123: Health Equity & Making the Commitment to Change
This episode of “Inside Health Care: a Podcast by NCQA” features three interviews recorded live at our Health Innovation Summit in October 2023. Among many panels and presentations was an incredible session titled “Health Equity Trailblazers: Where Vision Meets Commitment.”...
01.03.2024
Inside Health Care #122: Teaching Medical Residents to Follow a Value-Based Model of Care
In this Inside Health Care interview, we explore GME — graduate medical education — and explore a few fundamental questions. How can we make sure today’s medical residents are paying attention to their patients? How do we teach residents to...
12.20.2023
Inside Health Care #121: Peggy O'Kane and Driving Digital Transformation in 2024
We close 2023 with our annual year-end State of Health Care interview with NCQA President Peggy O’Kane. In this interview, Peggy talks with Vice President for Public Policy and External Relations, Frank Micciche, about NCQA’s progress in 2023—both in improving...
12.06.2023
Inside Health Care #120: Bringing PCMH Back Home and Digging into Supplemental Data
In this episode of our “Inside Health Care” podcast, we hear two interviews that each demonstrate how close we are to solving the challenges of health disparities and digital transformation. Our first interview finds a real-life, “Last Mile” solution that...
11.22.2023
Inside Health Care #119: Bringing Alcohol Screening to the PCPs & Coordinated Care through CBOs
In this episode of Inside Health Care, we present two interviews that each ask really basic, yet complex, questions about health care. The first question: Why are patient alcohol and substance use issues so often overlooked in primary care? This interview...
11.08.2023
Inside Health Care #118: Collaboration Is the Key to Interoperability and Equity for All
In this episode, we explore a much-discussed Inside Health Care topic: interoperability. Within the process of health care digitalization, interoperability deals with the multi-lane, multi-directional transfer of electronic health records, or EHRs. But more and more, in that transfer process,...
10.25.2023
Inside Health Care #117: Live from NCQA's Second Health Innovation Summit
In this episode, we hear clips from four interviews recorded live at NCQA’s 2nd annual Health Innovation Summit. Parker Holcomb is Chief AI Engineer at Elevance Health. At NCQA’s 2023 Health Innovation Summit, he participated in a session titled “Building Trust...
10.11.2023
Inside Health Care #116: Fighting Structural Racism and Promoting Virtual Care
In this episode of “Inside Health Care,” we meet two guests, in two interviews. Our first guest advocates for birth, racial and gender equity, driven by her own distressing experiences as a patient. Our second guest developed effective ways to...
09.27.2023
Inside Health Care #115: Telehealth, Adult Immunization, and the Pandemic in Retrospect
In this episode of “Inside Health Care,” we take a look back at what we’ve learned since the pandemic hit over two years ago. We first chat with an upcoming star speaker at NCQA’s 2023 Health Innovation Summit on what...
09.13.2023
Inside Health Care #114: Dr. James Tcheng and the FHIR Side of Hypertension
In this episode of “Inside Health Care,” we talk interoperability with a cardiologist who helped develop a new standard for data records exchange. Fast Healthcare Interoperability Resources, a.k.a. FHIR, can improve efficiencies in use and transfer of electronic health records....
08.30.2023
Inside Health Care #113: Fee-Based vs. Value-Based Care and Careful Credentialing
In this episode of “Inside Health Care,” we chat with a prominent NCQA board member about flipping fee-for-service models to value-based models, all in order to ease digital transformation. Then, we talk about the challenges and true rewards of pursuing...
08.16.2023
Inside Health Care #112: Patient Focus, Equity Lensing, and Next Steps for Long-Term Services and Supports
In this episode of “Inside Health Care,” we talk digital transformation with a prominent medical informaticist. Then, we hear a conversation on NCQA’s long-term services and supports programs, a.k.a. LTSS, from a long-time accredited managed care supporter. Dr. John Glaser is...
08.02.2023
Inside Health Care #111: Cozeva, Data Aggregator Validation, and Data Credibility
In this episode, we talk with two leaders of an amazing NCQA partner company, Cozeva, while revisiting one of NCQA’s cutting edge digital products, our Data Aggregator Validation program [DAV]. Cozeva, a member of the original program cohort, is an...
07.19.2023
Inside Health Care #110: Dr. Xiaoyan Huang, Danielle Christensen and the Value of Patient-Centered Specialty Practice Recognition
In this episode, we’re focusing on NCQA’s PCSP—Patient-Centered Specialty Practice Recognition program. As noted on our website, the PCSP Recognition program focuses on coordinating and sharing information among primary care clinicians and specialists. It requires clinicians to organize care around...
07.05.2023
Inside Health Care #109: The End of the Emergency and the Rise of Medicaid Redetermination
On this episode of Inside Health Care, we talk Medicaid with a large, equity-focused provider about the end of the Fed’s pandemic-related emergency Medicaid provisions. Following that, a chat with one of our 2022-2023 PCMH Certified Content Expert Quality Award...
06.21.2023
Inside Health Care #108: Dr. Alex Keuroghlian and the State of Health Equity for LGBTQIA+ Patients
On this episode of Inside Health Care, we celebrate Pride Month with discussions on gender health equity, sexual orientation and gender identity health care quality issues, and health care access and representation for the LGBTQIA+ community. Later, some tips on...
06.07.2023
Inside Health Care #107: Dr. Ava Jones and the Pursuit of Health Equity for the Homeless
On this episode of Inside Health Care, we feature two interviews celebrating winners of two different NCQA awards: a NCQA 2022 Health Innovation Award and a 2022-2023 PCMH CCE Quality Award Winner. Later in the show in our Fast Facts...
05.24.2023
Inside Health Care #106: Dr. Ben Kligler with Integrative Medicine through a Quality Lens
On this episode of Inside Health Care, we talk about acupuncture, yoga and a host of other “alternative” therapies with a health leader in the U.S. government. After that, we explore a newly announced breakthrough in digitalization exploration with NCQA’s...
05.10.2023
Inside Health Care #105: Dr. Pippa Shulman and the Growth of Hospital at Home
On this episode of Inside Health Care, we interview a pioneering speaker and a featured presenter at NCQA’s 2023 Quality Talks event. We first interviewed Dr. Pippa Shulman back in episode 76, which dropped in April 2022. Since then, Dr. Shulman's...
04.26.2023
Inside Health Care #104: Dr. Garth Graham, Dr. Aaron Neinstein, and Pushing Health Care into the Digital World
On this episode of Inside Health Care, we interview two upcoming speakers at NCQA’s 2023 Quality Talks event. First, we meet a global leader with a deep understanding of the need for health equity. Following that, we have an in-depth...
04.12.2023
Inside Health Care #103: Dr. Nzinga Harrison, Dr. Suchi Saria and the Many Ways to Equity
On this episode of Inside Health Care, we’ll hear from two health care innovators. One developed a unique yet powerful approach towards resolving historic gaps in health equity. The other champions artificial intelligence as a key solution in the drive...
03.29.2023
Inside Health Care #102: Dr. Liz Kwo and Using Tech to Put Patients First
On this episode of Inside Health Care, we hear from a digital entrepreneur who’s dedicated to getting the most out of health tech. Dr. Liz Kwo is Chief Medical Officer of Everly Health and an upcoming speaker at NCQA's 2023 Quality...
03.15.2023
Inside Health Care #101: Jennifer Goldsack on the Fast Track for Digital Medicine
On this episode of Inside Health Care, we hear from a digital scientist and researcher eagerly finding tech solutions to promote immediate change in health care. Jennifer C. Goldsack is founder and CEO of the Digital Medicine Society (DiMe), a 501(c)(3)...
03.01.2023
Inside Health Care #100: Inside Health Care Turns 100
In celebration of the 100th episode of the Inside Health Care podcast, we take a moment to tell stories of health equity and health digitalization. Through clips from six interviews over the past few years, we explore the evolution of these...
02.15.2023
Inside Health Care #99: Dr. Eric Wei and Dr. Ted Long and the Crisis of Health Worker Burnout
On this episode of Inside Health Care, we offer two interviews. NYC Health + Hospitals leaders, Dr. Eric Wei and Dr. Ted Long, discuss hospital worker burnout, including suicide, and the need for awareness, mitigation and prevention. After that, Inland...
02.01.2023
Inside Health Care #98: Horizon BCBS of New Jersey and the Local Links to Health Equity
On this episode of “Inside Health Care,” we hear from Tracy Parris-Benjamin, Director for Community Health and Health Equity at Horizon Blue Cross Blue Shield of New Jersey, about its 2022 NCQA Innovation Award-winning program “Neighbors in Health.” “Neighbors in Health”...
01.18.2023
Inside Health Care #97: Dr. Don Rucker and the Race to Digitalization
On this episode of “Inside Health Care,” we revisit our 2022 Health Innovation Summit interview with Dr. Don Rucker, a leader in health care digitalization. As you might have experienced, when you go from one doctor to the next, your...
01.04.2023
Inside Health Care #96: Lisa Morris, Karmen Stephens, & the Pharmacist's POV
In this episode of “Inside Health Care,” we discuss both gender health equity and today’s pharmacists, and their roles and positions in the health care ecosystem. Both guests in this episode’s interview, recorded live at NCQA’s inaugural Health Innovation Summit...
12.21.2022
Inside Health Care #95: Peggy O'Kane & the State of Health Care 2022
In this episode of “Inside Health Care,” featuring NCQA’s President, Peggy O’Kane, we look back at the challenges and successes of 2022 and consider what lies ahead for quality in 2023. Peggy and NCQA’s Vice President of Public Policy and...
12.07.2022
Inside Health Care #94: John Palmieri, Maria Stanfield & the Ground Game for Behavioral Crisis Mitigation
This episode of “Inside Health Care” features three interviews recorded live at NCQA’s inaugural Health Innovation Summit in November 2022. We first talk about the national "988 Suicide and Crisis Lifeline" with a broader look at behavioral health crisis management...
11.23.2022
Inside Health Care #93: Dr. Darrell M. Gray, II, & Health Equity Leadership for the New Generation
First on this episode of Inside Health Care, we discuss Health Equity in an interview with Darrell M. Gray II, MD, the first Chief Health Equity Officer for Elevance Health. The company, as announced in Fall 2022, was one of...
11.09.2022
Inside Health Care #92: Dr. Raymond Osarogiagbon & the Hopes of Lung Cancer IPN Screenings
On this episode of Inside Health Care, we help observe the Lung Cancer Awareness month of November with a talk on advances in lung cancer screening. This interview, recorded at our Inside Health Care podcast center at the 2022 Health...
11.03.2022
Inside Health Care Mini-Episode 8: A View from the Summit with Dr. Jaewon Ryu
We continue our limited Inside Health Care series, A View from the Summit, featuring interviews recorded in person with speakers and staff from NCQA's first Health Innovation Summit. In this mini episode, we hear from Geisinger President and CEO, Jaewon...
11.03.2022
Inside Health Care Mini-Episode 7: A View from the Summit with Dr. Osagie Ebekozien
We continue our limited series, "A View from the Summit," as we're recording live interviews this week from NCQA’s first annual Health Innovation Summit, hosted this year at the Marriott Marquis hotel in Washington, DC. In this episode, we’re talking about...
11.03.2022
Inside Health Care Mini-Episode 5: A View from the Summit with Dr. Don Rucker
We continue our limited Inside Health Care series, A View from the Summit, featuring interviews recorded in person with speakers and staff from NCQA's first Health Innovation Summit. In this mini episode, we feature part of an interview with Summit...
11.03.2022
Inside Health Care Mini-Episode 6: A View from the Summit with Dr. John Palmieri
Welcome again to our limited series, A View from the Summit, featuring in-person interviews conducted at NCQA's first Health Innovation Summit. In this mini episode, we explore Behavioral Health Crisis Care and one powerful tool created by the Federal government,...
11.02.2022
Inside Health Care Mini-Episode 4: A View from the Summit with Diane Holder
We continue our limited Inside Health Care series, A View from the Summit, featuring interviews recorded in person with speakers and staff from NCQA's first Health Innovation Summit. This mini episode features my quick but informative conversation with the head...
11.02.2022
Inside Health Care Mini-Episode 3: A View from the Summit with Dr. Mary Giswold & Dr. Stephen Parodi
Welcome again to our limited series, A View from the Summit, featuring in-person interviews conducted at NCQA's first Health Innovation Summit. We continue our ongoing podcast discussions regarding hospital at home with two guests representing Kaiser Permanente. Nobody wants to...
11.01.2022
Inside Health Care Mini-Episode 2: A View from the Summit with Frank Micciche
Over the course of this week, "Inside Health Care" is conducting live in-person interviews with speakers and participants at this year’s Health Innovation Summit, which we’re holding in Washington, DC. NCQA Vice President for Public Policy & External Relations Frank Micciche...
11.01.2022
Inside Health Care Mini-Episode 1: A View from the Summit with Nancy Gin, MD, & Brenda Jackson, DNP
When it comes to carrying a child in the time of pandemic, what are the options for care that keep the parent and child as safe as possible? At this year’s NCQA Health Innovation Summit, we heard some answers from Dr....
10.26.2022
Inside Health Care #91: Dr. Jason Spangler & the True Meaning of Value
In the health care world, we talk about “value-based care” in terms of putting patients first, listening to patients’ stories and giving thoughtful input. Sometimes we talk about “value-based payment models”—where providers and clinicians are encouraged to base their payment...
10.13.2022
Inside Health Care #90: Elevance Health, Simply Healthcare, & the Giant Leap towards Health Equity
At NCQA, we believe and solidly state the following principles: • High quality care is equitable care. AND -- • There is no quality without equity. This is evidenced by NCQA’s Health Equity Accreditation and Health Equity Accreditation Plus programs. In this episode, we...
09.28.2022
Inside Health Care #89: Louisiana Medicaid & Moving Health Equity into the States
In this episode, we find a fascinating look at one state’s efforts to develop changes that will indelibly improve Health Equity for their citizens. There are so many ways in which Health Equity initiatives can be implemented on the state...
09.28.2022
Inside Health Care #89 BONUS episode: Louisiana Medicaid & Moving Health Equity into the States
In this BONUS episode of Inside Health Care, you'll find the full interview with Louisiana Medicaid leaders on a new framework for improving Health Equity at the state level. In this interview, NCQA Assistant Vice President for State Affairs Kristine Toppe...
09.15.2022
Inside Health Care #88: Person-Centered Outcome Measures & Flipping the Paradigm
We begin this episode with a special appearance from NCQA President Peggy O’Kane, giving us exciting news about NCQA’s first annual, live, in person, 4-day Health Innovation Summit! Join us October 31-November 3, 2022, in Washington, DC. Go to https://www.ncqasummit.com...
08.31.2022
Inside Health Care #87: Eric Gremminger & the Tech Push to Individualized Behavioral Healthcare
On this episode of “Inside Health Care”, we talk with Eric Gremminger, CEO and Co-Founder of ERPHealth. Eric is an Internationally Certified Alcohol and Drug Counselor and a nationally recognized leader in the behavioral health space. Since 2014, Eric has...
08.18.2022
Inside Health Care #86: Dr. Bryan O. Buckley on the Innovative Road to Health Equity
NCQA stands at the forefront of the effort to identify and firmly resolve the issues of health inequity. Our Health Equity Accreditation Programs help the health care industry re-evaluate how to advance health equity for all. As part of our...
08.03.2022
Inside Health Care #85: Danny Cawood and the Struggle for Simple Communication
This episode of Inside Health Care begins with a look at interoperability: the hopeful goal of getting health information systems - and providers - to share data efficiently and effectively. As patients journey from primary doctors to specialists, sometimes from...

What's Inside Health Care: A Podcast by NCQA about?

Download our free app to listen on your phone

Inside Health Care: A Podcast by NCQA episodes:

Inside Health Care #125: The Digital Drive from Sick Care to Value-Based Care

Inside Health Care #124: Targeting Health Equity Gaps with Digital Tools

Inside Health Care #123: Health Equity & Making the Commitment to Change

Inside Health Care #122: Teaching Medical Residents to Follow a Value-Based Model of Care

Inside Health Care #121: Peggy O'Kane and Driving Digital Transformation in 2024

Inside Health Care #120: Bringing PCMH Back Home and Digging into Supplemental Data

Inside Health Care #119: Bringing Alcohol Screening to the PCPs & Coordinated Care through CBOs

Inside Health Care #118: Collaboration Is the Key to Interoperability and Equity for All

Inside Health Care #117: Live from NCQA's Second Health Innovation Summit

Inside Health Care #116: Fighting Structural Racism and Promoting Virtual Care

Inside Health Care #115: Telehealth, Adult Immunization, and the Pandemic in Retrospect

Inside Health Care #114: Dr. James Tcheng and the FHIR Side of Hypertension

Inside Health Care #113: Fee-Based vs. Value-Based Care and Careful Credentialing

Inside Health Care #112: Patient Focus, Equity Lensing, and Next Steps for Long-Term Services and Supports

Inside Health Care #111: Cozeva, Data Aggregator Validation, and Data Credibility

Inside Health Care #110: Dr. Xiaoyan Huang, Danielle Christensen and the Value of Patient-Centered Specialty Practice Recognition

Inside Health Care #109: The End of the Emergency and the Rise of Medicaid Redetermination

Inside Health Care #108: Dr. Alex Keuroghlian and the State of Health Equity for LGBTQIA+ Patients

Inside Health Care #107: Dr. Ava Jones and the Pursuit of Health Equity for the Homeless

Inside Health Care #106: Dr. Ben Kligler with Integrative Medicine through a Quality Lens

Inside Health Care #105: Dr. Pippa Shulman and the Growth of Hospital at Home

Inside Health Care #104: Dr. Garth Graham, Dr. Aaron Neinstein, and Pushing Health Care into the Digital World

Inside Health Care #103: Dr. Nzinga Harrison, Dr. Suchi Saria and the Many Ways to Equity

Inside Health Care #102: Dr. Liz Kwo and Using Tech to Put Patients First

Inside Health Care #101: Jennifer Goldsack on the Fast Track for Digital Medicine

Inside Health Care #100: Inside Health Care Turns 100

Inside Health Care #99: Dr. Eric Wei and Dr. Ted Long and the Crisis of Health Worker Burnout

Inside Health Care #98: Horizon BCBS of New Jersey and the Local Links to Health Equity

Inside Health Care #97: Dr. Don Rucker and the Race to Digitalization

Inside Health Care #96: Lisa Morris, Karmen Stephens, & the Pharmacist's POV

Inside Health Care #95: Peggy O'Kane & the State of Health Care 2022

Inside Health Care #94: John Palmieri, Maria Stanfield & the Ground Game for Behavioral Crisis Mitigation

Inside Health Care #93: Dr. Darrell M. Gray, II, & Health Equity Leadership for the New Generation

Inside Health Care #92: Dr. Raymond Osarogiagbon & the Hopes of Lung Cancer IPN Screenings

Inside Health Care Mini-Episode 8: A View from the Summit with Dr. Jaewon Ryu

Inside Health Care Mini-Episode 7: A View from the Summit with Dr. Osagie Ebekozien

Inside Health Care Mini-Episode 5: A View from the Summit with Dr. Don Rucker

Inside Health Care Mini-Episode 6: A View from the Summit with Dr. John Palmieri

Inside Health Care Mini-Episode 4: A View from the Summit with Diane Holder

Inside Health Care Mini-Episode 3: A View from the Summit with Dr. Mary Giswold & Dr. Stephen Parodi

Inside Health Care Mini-Episode 2: A View from the Summit with Frank Micciche

Inside Health Care Mini-Episode 1: A View from the Summit with Nancy Gin, MD, & Brenda Jackson, DNP

Inside Health Care #91: Dr. Jason Spangler & the True Meaning of Value

Inside Health Care #90: Elevance Health, Simply Healthcare, & the Giant Leap towards Health Equity

Inside Health Care #89: Louisiana Medicaid & Moving Health Equity into the States

Inside Health Care #89 BONUS episode: Louisiana Medicaid & Moving Health Equity into the States

Inside Health Care #88: Person-Centered Outcome Measures & Flipping the Paradigm

Inside Health Care #87: Eric Gremminger & the Tech Push to Individualized Behavioral Healthcare

Inside Health Care #86: Dr. Bryan O. Buckley on the Innovative Road to Health Equity

Inside Health Care #85: Danny Cawood and the Struggle for Simple Communication