Keep it AI - ServiceNow

By ServiceNow Community

What's Keep it AI - ServiceNow about?

In this podcast series, we’ll bring you IT organization, AI, technology, and leadership topics. Hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.

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Keep it AI - ServiceNow episodes:

05.16.2024
Getting ready for the AIOps project
In this episode, we discuss how to get started on your AIOps journey. Learn from Alexander and Akif as they share the tips and tricks to build an AIOps team, get sponsorship, and start your first use cases. Grab this...
03.07.2024
The role of Generative AI in AIOps
Join Madhuri Manikonda from the Digital Technologies and Rani Tzur to what is new in AIOps and how is Generative AI helping to improve resolution efforts. Hear about the new Now Assist for ITOM feature and how it can help...
07.26.2023
Microsoft Azure Cloud talk with Miguel Meza
In this episode, hear from Miguel Meza as we discuss the cloud trends. We focus on how Microsoft customers are adopting Azure and what are some of the best practices. Go here http://your.servicenow.com/microsoft. to learn about ServiceNow and Microsoft’s joint...
06.05.2023
On the heels of cloud adoption
The technology landscape is constantly changing. I sat down with Josh Goldstein, VP of Product Strategy at ServiceNow, to learn what he’s hearing from customers about cloud adoption. See omnystudio.com/listener for privacy information.
04.13.2022
2022 CIO Priorities Part 2
This is part 2 of the CIO priorities podcast with Khalid Kark where we’re discussing emergence of Service. Download this 5 priorities infographic to get actionable guidance. See omnystudio.com/listener for privacy information.
03.30.2022
2022 CIO Priorities Part 1
In this first episode of 2022, we start by talking CIO priorities with Khalid Kark. We’ll recap 2021 in part 1 and where CIOs are heading in 2022. Stay tuned for part 2, where we’ll talk about the emergence of...
10.13.2021
Intelligent data correlation in AIOps
In this episode, Karlis Peterson and Matt Morris join to continue the AIOPs discussion and get deeper into different use cases to reduce event noise utilizing correlation techniques. Also, check out the new Tag-based alert correlation capability in ServiceNow Store. See...
09.28.2021
What is Observability?
Forrest Knight joined us this week to discuss customer challenges around application delivery and how Lightstep solves it via Observability. And, check out this excellent overview of Lightstep by Forrest. See omnystudio.com/listener for privacy information.
09.10.2021
ROI of AIOps
Do you struggle to understand the ROI of AIOps? Gab Menachem, Senior Director, Product Management, shares the quantified benefits of the ServiceNow AIOps solution. Download this report to learn more. See omnystudio.com/listener for privacy information.
09.01.2021
What is Predictive AIOps
Hear what is beyond AIOps. Gab Menachem, Senior Director, Product Management, shares customer journeys into AIOps and beyond. He talks about Predictive AIOps, becoming proactive in finding issues and resolving them via AI and ML. See omnystudio.com/listener for privacy information.
06.08.2021
Episode 12: The state of DevOps and SRE industry with Tameem
In this episode, I sat down with Tameem Hourani at RapDev to discuss the state of DevOps and the SRE industry. Hear how the industry is progressing and how to solve everyday challenges. See omnystudio.com/listener for privacy information.
02.09.2021
Episode 11: ServiceNow IT’s Cloud Migration Journey
In this episode, Venkat Lakshminarayanan, Sr Dir at Now on Now IT Infrastructure and Ops, shares ServiceNow IT’s cloud migration journey. Also check out Now on Now page for a wealth of best practices. See omnystudio.com/listener for privacy information.
12.07.2020
Episode 10: AIOps at Accenture
Brian Lock, Manager, Global IT Enterprise Services, joins us from Accenture this week to talk about AIOps journey. He shares how to become an agile, intelligent, and resilient IT organization. See omnystudio.com/listener for privacy information.
11.02.2020
Episode 9: Introducing Service Graph connectors
This week, let's learn what's the Service Graph Connector Program. Hear, from Odin Olson, Sr. Director, Technology Alliances, about customer benefits and how to get involved if you're a partner. See omnystudio.com/listener for privacy information.
10.01.2020
Episode 8: Digital Transformation with UK National Air Traffic Services (NATS)
This week hear from Jamie Mead from NATS, who talks about the digital transformation strategy. He uses Predict and Prevent methods to run air traffic smoothly. If you want to learn more, read their story, and listen to this on-demand webinar. See omnystudio.com/listener for privacy information.
09.09.2020
IT Experience Podcast Episode 7: Paris release highlights for ITOM
Steve Anderson, Director Outbound Product Management, joins this week to walk us through all the new capabilities available in the Paris release for the ServiceNow IT Operations Management (ITOM) product. Also, check out the ServiceNow Store, where we publish regular features outside of...
09.01.2020
IT Experience Podcast Episode 6: Ferguson’s Journey: Creating a modern IT Operations.
Tune in to hear from Juergen Knecht, Sr. Manager Service Automation at Ferguson Enterprise. He talks about creating a modern IT operation with intelligence, automation, and AIOps. You can also hear his talk in an on-demand webinar. In this podcast series, we'll bring you a wide variety of topics...
07.22.2020
IT Experience Podcast Episode 5: Data vs Intelligence – Intro to Loom Systems
In this episode, tune in to hear from Loom Systems founders Gab Menachem and Dror Mann, as they talk about their foundation. They share their journey and discuss their philosophy about intelligence. ServiceNow acquired Loom earlier this year. See omnystudio.com/listener...
06.23.2020
IT Experience Podcast Episode 4: Aligning IT and business to deliver digital outcomes
In this podcast, we’ll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. Tune in...
06.09.2020
IT Experience Podcast Episode 3: Role of modern architectures in shaping DevOps and IT
Tune in to hear from Alexander Ljungström, Strategic Advisor at Einar & Partner, about the role of modern architectures in shaping DevOps and IT. You’ll hear about the role of CMDB in balancing DevOps and centralized IT processes. Please read one of...
06.01.2020
IT Experience: Episode 2: AIOps on Steroids
In this podcast, we'll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. Episode 2:...
05.29.2020
IT Experience: Episode 1: IT leaders' role in the post-COVID-19 world
Welcome to a new Podcast Series - In this podcast, we'll bring you a wide variety of topics concerning IT organization, technology, and leadership. Stay tuned to hear from industry experts, leading change agents, and rockstars that create a daily...

What's Keep it AI - ServiceNow about?

Download our free app to listen on your phone

Keep it AI - ServiceNow episodes:

Getting ready for the AIOps project

The role of Generative AI in AIOps

Microsoft Azure Cloud talk with Miguel Meza

On the heels of cloud adoption

2022 CIO Priorities Part 2

2022 CIO Priorities Part 1

Intelligent data correlation in AIOps

What is Observability?

ROI of AIOps

What is Predictive AIOps

Episode 12: The state of DevOps and SRE industry with Tameem

Episode 11: ServiceNow IT’s Cloud Migration Journey

Episode 10: AIOps at Accenture

Episode 9: Introducing Service Graph connectors

Episode 8: Digital Transformation with UK National Air Traffic Services (NATS)

IT Experience Podcast Episode 7: Paris release highlights for ITOM

IT Experience Podcast Episode 6: Ferguson’s Journey: Creating a modern IT Operations.

IT Experience Podcast Episode 5: Data vs Intelligence – Intro to Loom Systems

IT Experience Podcast Episode 4: Aligning IT and business to deliver digital outcomes

IT Experience Podcast Episode 3: Role of modern architectures in shaping DevOps and IT

IT Experience: Episode 2: AIOps on Steroids

IT Experience: Episode 1: IT leaders' role in the post-COVID-19 world