The MadOps Podcast

Madops Podcast Ep. 5 | The Frictionless Customer Journey

08.06.2018 - By MadKuduPlay

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This week MadKudu Co-Founder & Chief Revenue Officer Francis Brero & I talk about the frictionless customer journey.

During this episode, we'll cover:

1) What is a frictionless customer journey? (i.e: Buying an Engagement Ring)

2) How to identify friction in the customer journey?

3) How Friction creeps into the Journey? (Spoiler: It's You.)

Questions? Find us on Twitter --> https://twitter.com/madkudu

LinkedIn --> https://linkedin.com/company/madkudu

Facebook --> https://facebook.com/getMadKudu

MadKudu --> https://madkudu.com

Sales SLA blog post --> https://blog.madkudu.com/

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