Tom Murphy, an industry veteran who, with companies like Kroger and FedEx, and later as a consultant to major retailers, has helped companies develop IT and logistics strategies, as well as engineer disruptive cultures and become change agents, joins Tom Furphy and Kevin Coupe for part one of an Innovation Conversation about the difference between stopgap tactics and long-term strategies - and how to make tough choices in demanding times.

Episode 3 - Part 1

The Innovation Conversation.  Two guys (Tom Furphy & Kevin Coupe) talking about one big subject (sometimes with guests):  Innovation, and all that it implies for companies and their people, technology and culture, relevance and resonance.

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In part two of this conversation with Scott Moses, Managing Director and Head of Food Retail & Restaurants Investment Banking at PJ Solomon … Wendy Collie, the former CEO at Portland, Oregon-based New Seasons Market … and Patrick Spear, president/CEO of the Global Market Development (GMDC), hosts Tom Furphy & Kevin Coupe focus on retailers that have succeeded and failed as they sought to create financially viable cultures of innovation, and look for lessons that can be learned.  Recorded live in Seattle at the Retail TomorrowConference.

Episode 4 - “The Cost of Innovation” - Part 2

Everybody talks about innovation and disruption, but few people talk about how to pay for it and how to set investment priorities.  Hosts Tom Furphy & Kevin Coupe are joined in a conversation about this critical issue by a power panel - Scott Moses, Managing Director and Head of Food Retail & Restaurants Investment Banking at PJ Solomon … Wendy Collie, the former CEO at Portland, Oregon-based New Seasons Market … and Patrick Spear, president/CEO of the Global Market Development (GMDC).  Recorded live in Seattle at the Retail TomorrowConference.

Episode 4 - “The Cost Of Innovation” - Part 1

 In part two of an Innovation Conversation, Tom Murphy joins hosts Tom Furphy and Kevin Coupe to talk about the retailers best positioned to compete with Amazon, the places where Amazon is most vulnerable, and what the biggest impediments are to innovation by traditional retailers. 

Episode 3 - Part 2

Marty Ramos, Microsoft’s Chief Technology Officer for Retail, Consumer Products & Services, discusses with Tom Furphy & Kevin Coupe the “fire hose” of technology options available to retailers and how to prioritize among them.  Ramos says it is all about BILL - basket size, inventory, labor, loss prevention - and making sure that technology addresses one or more of these issues.  And, he talks about the retailers that are making the biggest, most innovative strides.  Plus, Tom & Kevin talk about the challenges of “the last mile."  

Episode 3 - Part 1

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