01.27.2020 - By Jennifer Jade Alvarez
In this episode we determine the reasons why clients say no and how we can use this to this to help create a service that truly help find results and solutions to all of your clients challenges and turn the NO's into YES'es! Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust. We discuss ways to introduce and speak about retail at the salon and spa that will create the ultimate guest experience and lead to more sales and a profitable business. The guest experience is broken down to help you discover how to introduce and recommend products. We will change the way you think about product and sales that will help you win every time!
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