The BIG problem in salons

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"Us" versus "them" mentality 

Leadership versus boss mentality

Whose client is it?

We and us create unity and team, not you and I

Creating teamwork, collaboration,

Threatened: Owner feels threatened of staff leaving with all the clients

Control

Culture

Expectation

Mission, Vision, and core values

Business plan

Know your business

Use it to help you make decisions

Use it to help you lead your company

Expectation

Hiring

As soon as a conflict or situation arrises confront the situation with a solution

Contract: Written agreement for staff

Let go

Micro Managing

Perfect or effort

Culture

Environment

Thrive or Discourage

Positive

Morale

Conversations

Leadership

Influence not authority

Lead by example

Visionary

Growing people

Empower your team

How do you show you value your team?

5 Love language in the workspace 

Gifts (card, flowers)

words of affirmation

physical touch (hug, high five)

acts of service (sweep up for them, do their hair

quality time (lunch together, one-on-one)

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