The Key to Identifying Your Most Valuable Customers

Business strategy isn’t a plan, it’s a framework for success.

Whether you’re building, innovating, or executing, HBR On Strategy is your destination for insights and inspiration from the world’s top experts on business strategy and innovation.

Every Wednesday, the editors at the Harvard Business Review hand-picked case studies and conversations from across HBR podcasts, videos, articles, and beyond to unlock new ways of doing business.

Business

Investing

Careers

Management & Marketing

Business News

Shopping

Entrepreneurship

A Better Framework for Solving Tough Problems

Ask These Questions Before Choosing a Manufacturing Location

What’s Behind the Success of Some Tech Start-Ups?

Fortnite: Turning a Meteoric Rise into Sustained Growth

Lessons from Amazon’s Early Growth Strategy

HBR On Strategy

The Key to Identifying Your Most Valuable Customers

Download our free app to listen on your phone