182. What a Hostage Negotiator Can Teach You About Treatment Planning

This episode is chock full of information and strategies you can implement today in your practice!

Matt discusses the book Never Split the Difference: Negotiating As If Your Life Depended On It, by former FBI hostage negotiator Chris Voss.

The strategies in the book are meant to be applied to all forms of business. Matt elaborates on the strategies that he has taken from the book and implemented with his clients and his own practice to create better relationships with patients and increase treatment acceptance.

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