Today’s guest is Instacart Chief Operations Officer Asha Sharma. She joins us on the program to discuss the biggest challenges facing retail leaders in the post-COVID world and how data is playing a major role in their solutions. Throughout, she pulls from her experience in the grocery space to underscore how AI use cases in fraud, personalization, and customer “inspiration” represent converging vectors in a new, transformative, and digitally-driven approach to eCommerce. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. 

What Artificial Intelligence Means for Retail - with Asha Sharma of Instacart

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.

Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption.

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Today’s guest is Rupam Baijal, Director of Procurement at Algoma Steel. Algoma is a fully integrated steel producer based in Ontario that sells hot and cold rolled steel products, including sheet and plate. Rupam joins us on the program to talk about legacy data challenges in extractive industries and the need for digital transformation across the sector. Throughout the episode, Rupam measures the expertise gap between data science vendors and heavy industry subject matter experts and explains why it hinders collaboration. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Data Governance and Legacy Tech Stack Challenges in Heavy Industry - with Rupam Baijal of Algoma Steel

Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why both chargebacks and first-party fraud are on the increase. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Fighting First Party Fraud and Chargebacks in e-Commerce - with Jeff Otto of Riskified

Today’s guest is Dr. Milind Sawant, Founder and Lead of the AI/ML & DFSS Centre of Excellence at Siemens Healthineers. Dr. Sawant joins us in today’s program to talk about the top impediments to developing and deploying AI in any organization and avoiding the typical mistakes that life sciences and healthcare firms tend to make in the process. Later in the program, Dr. Sawant talks about the enormous changes that AI capabilities are bringing to diagnostics workflows and what the future of these industries will look like as these changes become more commonplace. This episode is sponsored by iMerit. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Deploying AI in Healthcare and Life Sciences with Dr. Milind Sawant of Siemens Healthineers

Today’s guest is Ranjan Sinha, IBM Fellow, Vice President and Chief Technology Officer of WatsonX and IBM Research AI. Ranjan joins us on today’s program to discuss driving responsible AI and data governance practices through corporate operations. Throughout the episode, Ranjan highlights challenges and novel approaches for operationalizing AI with confidence and trust, emphasizing the importance of end-to-end lifecycle tracking, automated processes, and scalability. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Fostering Responsible AI Outcomes through Operations and Developer Workflows - with Ranjan Sinha of IBM

Today’s guest is Edwin Pahk, Senior Vice President of Customer Success and Customer Pre-sales at Aquant. Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Edwin joins us on today’s show to talk about how AI can help service industries retain their organizational knowledge – or tribal knowledge, as it gets called – in the face of turnover and other expertise challenges. Throughout the episode, Edwin emphasizes the importance of personalization on both sides of B2B workflows and how these same tools can often enhance the work-life experiences of subject matter experts across workflows. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

What Artificial Intelligence Means for Retail - with Asha Sharma of Instacart

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