Bill Stenger is the Director of Food Solution for Knapp North America, the automation partner for Takeoff Technologies which was recently dubbed a Technology Pioneer in the grocery microfulfimment space by the World Economic Forum. Microfulfillment is a disruptive new technology that reduces labor and last-mile delivery costs associated with online grocery by creating small automated warehouses on the back of existing retail stores. We cover everything from consumers’ shopping preferences during the pandemic to Amazon’s suburban strip mall grocery strategy.