In this episode, we interview one of our very first customers, Marsha Friedman from Event Management Services (EMSI), the guaranteed media firm. Marsha's relationship with Star2Star goes back to September of 2007, when she first met our Chief Knowledge Officer, Graham Potter. She describes her experience with Star2Star since day one and why she has stayed our customer for the last 10 years. Our hosts also get the inside scoop on what it takes to get noticed by the media, how the Heads In The Cloud podcast can "celebritize" itself, and the professional profile of EMSI's furry Chief Security Officer.