Kyle Russell gets right into it with a client story, mentions a recent YouTube video (on Stones for Grief and Loss), and touches on how he got into Crystals 30 years ago. Kyle dips into his childhood and his earlier retail career, how he got back into Crystals full time, plus details about his current store and wellness center: the Portal Crystal Gallery. He introduces his Crystal Concentrics paradigm and how it's unique from others' Crystal lore.