LashCast

134. How We Use The "Power Of Agreement" In Customer Service & Sales


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As a business owner, I have often dreamed of having superpowers. "Oh look, the bank account is low on cash...no problem, I'll use my superpowers and print money (legally) with my trusty lash utility belt".Okay...none of that works or makes any sense. I just wish I could snap my fingers and fix things. Sadly I have yet to develop any powers that just fix problems like unhappy customers or cash flow issues. In today's episode, Tussanee and I sit down and talk about a power we have developed over the years...the power of agreement. It's not quite a superpower but it can really help you when things get sticky with a client or you have a client on the phone who doesn't want to book an appointment with you because your prices are "too high". This is a quick episode and I'm sure this is something you can pick up very quickly and you'll see your customer service and sales improve as a result. ANNOUNCEMENTS:WIN $200 AMAZON GIFT CARDWe need your help us get the word out for our podcast and a great way to do that is by giving us a review on Apple Podcasts. Please leave one today, take a screenshot of it and email it to [email protected] or post it on IG and tag us @lashcastpodcast. At the end of every month, we'll throw all the names in a hat and pick a winner. Thank you so much for your support!JOIN OUR LASHCAST INSIDER CLUB:Join the coolest club in the lash industry. You'll get discount codes to our webinars, trainings, LashCon, and our upcoming coaching program. https://mailchi.mp/lashcastpodcast.com/signupWANT TO BE ON OUR PODCAST?If you have a story or something (like lash or business tips) you'd like to share with our industry please email us at [email protected]. We are always looking for interesting stories and if you have one, please email us. TUSSANEE'S LASH RETENTION AND STYLING COURSE - SOLD OUTTickets for this class on May 22-23, 2021 in Indianapolis are finally on sale! We have 2 seats left! THE LASHCONFERENCE 2021 (AKA LASHCON) TICKET SALES ARE COMING!Save November 6-8, 2021. We plan to sell tickets in May!BUY YOUR 2021 LASHCONFERENCE T-SHIRT:http://bit.ly/3pylzIfIG: @[email protected] our free Facebook group: www.facebook.com/groups/lashcastpodcast/Contact Paul Luebbers: [email protected]
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