In 2018, Wellmont Health System and Mountain States Health Alliance, who both served regions of Northeast Tennessee and Southwest Virginia, merged to create one organization – Ballad Health. The merger was seen by leadership as essential but led to a host of difficult decisions and even public backlash. So, how did leaders work to navigate such a complex environment?

In part two of Radio Advisory's Leadership series, host Rachel Woods invites Lisa Carter, the CEO of Ballad Health's Southern Market, to discuss her experience navigating complex challenges and a contentious response to the merger of two legacy health systems in Northern Tennessee.

Links:

Learn more about Advisory Board Sponsorship opportunities at advisory.com/sponsorship