In this edition of the Business Day Spotlight, we’re looking at the technology trends that have shaped the last year and looking to those likely to take hold in 2021.

Our host Mudiwa Gavaza is joined by Gordon Thomson, vice president of technology acceleration for Europe, Middle East, Africa and Russia, at global technology firm, Cisco.

Thomson recaps technology trends of the last year before looking at those likely to take hold in 2021, regional technology adoption and ways in which Cisco is adapting its offerings to rapid technology changes, the process and feedback from clients.