Intentional Growth

#240: How Service Express Grew by Double Digits Year- Over- Year from $2.8M to $240M


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How clear is your company’s BHAG? Are you the best person to run the day-to-day operations of your company? Today’s episode is a perspective shift as we speak to Ron Alvesteffer, the key employee behind massive culture and fiscal shifts at Service Express, who took the company from $2.8 million to $240 million. Ron highlights the importance of a clear BHAG and how it aligns the company’s strategic plan, financials and core values. He shares how trusting your staff to do the jobs you hired them to do and the impact training future owners, not just employees, has on your bottom line. This is not one to miss if you’re looking for a practical way to implement systems and processes that will bring a higher valuation and greater corporate culture to your enterprise.
 
What You Will Learn In Today’s Podcast Interview
The importance of clarifying and executing on your BHAG (big hairy audacious goal)
How Service Express maintains double-digit growth almost every year
Why the mindset Ron had as the president and non-owner helped him focus on growing enterprise value
The importance of getting clear on what you want, where you’re going and what you’re willing to do to get there
How having his founder mentor him set the bar for Ron getting all of his staff to think like business owners
What Ron learned the first time they tried to exit the business
Why you should stop working hard in the business and instead work on it
What each round of private equity financing did (and didn’t do) for his business
Why the business chose not to bring in a strategic buyer or an operating partner when looking for growth opportunities
How to identify and categorize your needs as a seller so you can rate potential buyers
The value of understanding the size of your market opportunity, how you position against competitors, and getting clear on your strategy, plan and financial projects
What impact repeatable processes and systems without customer or location concentration has on valuation
How to grow your staff to be capable of the jobs you trust them with
 
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Intentional GrowthBy Arkona - Intentional Growth