Straight from the leading global expert, this episode is all about trust: how you get it, how you grow it and how you get it back if you lose it. And we do lose it, every day, unless we’re actively putting in effort to prevent the attrition. How you constantly and consistently show up for people — whether they’re employees, vendors or customers — is how they’ll trust you to show up, so ask yourself: what message are you sending? The big takeaway is that trust is the most important thing that makes the world go round. Trust is more important than capital. Capital comes after people trust one another. The most important thing you can do is to earn the trust of all your stakeholders. Growing the value of your business comes after earning the trust of others.

 

What You Will Learn In Today's Podcast Interview

Howhis 8 pillars of trust can solve every organizational or leadership issue

The practical metrics that help you build the skills required to build trust

How to engage with contrary viewpoints and start productive conversations

Coaching advice for employers and managers looking to improve engagement and results

What healthy coaching is and how to build a workplace culture that encourages it

How speaking his truth lost him a client temporarily but ultimately deepened the client’s trust in him for the long-term

The importance of accountability groups that operate as trust circles where you’re held to what you say and forced to examine your level of truthfulness

Three places you can find good advisors and how to evaluate if they’re a fit for you based on the number of touch points you share

The benefit of actively pursuing alternative points of view to increase your ability to build trust in others

Tips on building (and rebuilding) trust in any relationship

Why saying “I’m sorry” makes you a lying apologizer if you don’t follow-through on your new commitment (the real purpose of an apology)

 

Are You Growing The Value of Your Business

Take The 2-Minute Assessment To Get Your Intentional Growth Score™ And 1-Page Vision Board.

Are your company's current initiatives intentionally designed to increase the value of the business?

Do you know what you want from your business long term and why?

Do you know what your company is worth?

Do you know the differences between Management, Family Transitions, PE Firms, ESOPs and Strategic Buyers?

Does the business have a written strategic plan on how to achieve the desired normalized EBITDA and valuation?

 

About the Guest:

David Horsager (MA, CSP, CPAE) is CEO of Trust Edge Leadership Institute and a global authority on helping leaders and organizations become the most trusted in their industry. He is the inventor of The Enterprise Trust Index™, director of the annual study The Trust Outlook™, and national bestselling author of The Trust Edge and Trusted Leader: 8 Pillars That Drive Results. With clients ranging from Fortune 100 companies to professional sports teams and global governments, David has taken the platform across the United States and on 6 continents.

 

Quotes:

08:12 -  “The number one reason people want to work for an organization is trusted leaders.” – David Horsager

08:49 - “I believe nothing affects the bottom line more than trust. I believe trust is always the leading indicator.”