As a business owner, you know that growth is essential to the success of your company. But how do you grow successfully? How do you actually get people talking about what they love about your clinic?

This week's The Dave Kittle Show episode, Dave Kittle will be joined again by Andy Zapata. Andy Zapata is an occupational therapist and the Founder & CEO of Physical Therapy Now Franchise, Inc., in Miami, Florida. Andy has directly engaged in over 125 transactions in buying, selling, merging, franchising and start up de novo clinics in the physical therapy/occupational therapy niches. He also owns Physical Therapy Now Holdings LLC. in Miami, Florida since its inception February, 2010 to present, formally known as Miami Rehab Center LLC with 8 corporate facilities. He opened his first Physical Therapy Center in 2003. Mr. Zapata also owns businesses in Orthopedics, Interventional Pain Management, Urgent Care, Diagnostic Centers, and Durable Medical Equipment. Check out the website: www.physicaltherapynow.com 

We will touch on such topics as:

• A good business is built on the foundation of good systems. Educate yourself on the right system and the right approach for what drives the business. Once you know what your business is all about, you can start learning how to sell.
• Growing your business is an art, and all you need is a little creativity. It's a constant process of learning and growing.
• Relationships are the backbone of every business. Whether you're starting a new venture, or looking for ways to make your existing business more successful, relationships are what will make all the difference.
• When you share an experience with someone, you create a bond. And when you have that bond, you can build trust—which is the foundation of any good relationship.
• Once you know how to serve your patients and your clients, you'll always be winning in your business.
• Your influence is your superpower. It's not just about being able to influence people, it's also about knowing how to use your power responsibly. And that means using it in ways that benefit everyone involved, not just yourself.
• When it comes to success, the most important thing is asking yourself the right questions. If you ask yourself the wrong questions, your answer will always be wrong.
• If one of the three pillars are broken in your business, your business will suffer.
• Create an energy where patients can come in, relax, and have fun while they get their treatment. Treat your patients like people, not numbers - and create an experience on the same level of care when they come into your clinic.
• People won’t remember your exercises, but they will remember what you made them feel during the session in your clinic.  

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