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Introduction

Welcome to episode 31 of the Enterprise Excellence Podcast. I am so pleased to have Mr Lewis Trigger on the show with me today. Lewis is a constraint innovation expert, a specialist helping organisations and people realise vast untapped resources and capability. Lewis studied with Dr Eli Goldratt, the founder of the Theory of Constraints and has taken these learnings to new levels. Lewis has dedicated his career to helping others unlock potential and create a better future. Let's get into the episode. Lewis, thank you for joining us today.

Key Take-Aways

The key takeaways for me from this episode were:

1. Clearly understand your organisation's goal. Does your organisation know it? Does everyone in your organisation understand it and have a relatable plan aligned to it?
2. Take the time to think slowly and understand your constraint. Lewis had a great point relating to getting your hands dirty, going and seeing the operation, where the work is done. Once an organisation clearly understands its constraint, it can run improvement and overcome it to keep moving towards its goal. This focus within an organisation will bring clarity and focus in a world that often lacks it. With focus, improvement becomes much more straightforward.
3. Consider how you are measuring and rewarding people within your organisation. Is it aligned to your organisation's goal, and does it help or hinder your current constraint? Measures, recognition and reward drive behaviour. Suppose these systems are not aligned to your organisation's goal and supporting your constraints? In that case, you will have an organisation working against itself rather than aligning in a cohesive way towards your goal.

 

Quotes

17:29min This type of mindset of TOC, where you focus on where your constraint is, and you leverage it, makes a tremendous change and makes sense.

22:33min any system that's viable, it's always got a goal that's going to be infinite, and it can be proven over and over again that the goal is not a target. The goal is going to be infinite.

28:20min Wow, look how much more we're able to get out of the system without adding anything by using those principles 

42:39min well, TOC challenges that and says it's not true. In fact, the only if you want to say, resource, if you want to say, that has to do its very best is your constraint.

44:07min a certain level of insufficiency has to be built in, in order to be able to make sure that you're always going to be available for the constraint number one. Number two, we talked about it before when I told you about the 5S story with Lean, that you don't introduce work there that shouldn't be there.

48:26min with leadership, if you are able to then show the leadership the logical thinking of TOC, of basically saying ok, we have to have a change of mindset of being efficient at local levels to being effective, effective at all levels, by the way, also at local level, but it will have that effective result for the organisation.

Links

Lewis’ Profile: linkedin.com/in/lewis-trigger-5ab2371

Email:  [email protected]

Website: http://lewistrigger.com/CI2/

To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/
Thanks for your time, and thanks for helping to create a better future.