April 27, 2026

324: Book of the Week: Never Split the Difference

5 minutes

Show Notes: MLDC Book of the Week – Never Split the DifferenceEpisode 324 of The HaltingWinter Podcast

_*]:min-w-0 gap-3">

Most local government leaders walk into their hardest conversations armed with data, logic, and well-prepared arguments and still walk out without what they needed. In this episode, Seth Winterhalter introduces this week's MLDC book of the week: Never Split the Difference by Chris Voss, a former lead FBI hostage negotiator and founder of The Black Swan Group.

Voss spent 24 years negotiating in life-or-death situations, and what he learned turned conventional negotiation wisdom on its head. His core argument: people don't make decisions based on logic. They make decisions based on emotion...and the leaders who understand that get better outcomes in every difficult conversation, from council chambers to union halls to community meetings.

This episode breaks down why Voss's framework is unusually powerful for local government leaders, what the book's central reframe means in practice, and how the MLDC is helping members apply these ideas to the specific pressures and constraints of public service leadership.

If you want to go deeper on this week's content (daily podcast episodes, implementation guides, and the full framework translated into the local government context), head over to HaltingWinter.com/MLDC to learn more about the MLDC.

Join the MLDC for the Complete 5-Part Series

The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders

➡ Learn more at www.HaltingWinter.com/MLDC

Resources Mentioned