Should you use your company logo instead of your photo on Airbnb? It’s a question that comes up often—and in this Hosting Hotline episode, Sarah is joined by a special guest: Thanks for Visiting’s Chief Operations Officer, Colleen Prochaska.

With Annette out on a well-deserved vacation, Sarah and Colleen team up to tackle Samantha’s question about whether Airbnb hosts can (and should) use their company name and logo as their profile picture.

They cover:

• What Airbnb’s terms and conditions actually say about using a company logo
• Why some hosts choose logos over personal photos—and the real issue of discrimination behind it
• How guests perceive management companies vs. individual hosts
• Why your profile photo still matters for guest trust and conversion
• What you can do to encourage guests to book directly after their stay

Whether you’re managing multiple properties or just getting started, this episode explains why your Airbnb profile is about more than compliance—it’s about connection.

Resources mentioned:

Airbnb Terms of Service: Review Airbnb’s official profile photo policies to ensure compliance.

Mentioned in this episode:

Lodgify | Use code TFV20