Filthy Rich Cleaners: The Cleaning Business Podcast

#59: Why This Healthcare Worker Ditched Her "Real Job" for Cleaning (And Never Looked Back)

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Think you need a business degree to excel in the cleaning industry? Hannah Sutton proves otherwise. After 16 years in healthcare, she found her calling at Serene Clean - and now trains the next generation of cleaning professionals. Discover how proper training systems, quality control, and company culture can transform your cleaning business from chaos to excellence.

What You'll Learn:
  • Why healthcare professionals are naturally drawn to cleaning businesses
  • The specific green and red flags to watch for when training new cleaners
  • How to build training systems that ensure consistency across your team
  • Quality assurance strategies that prevent complaints before they happen
  • Why company culture matters more than competitive wages for retention
  • How to handle difficult situations and maintain safety in the field
  • The importance of empathy and professionalism when cleaning challenging homes
  • Systems for managing commercial accounts and maintaining client relationships
    • Resources Mentioned:
    • ZenMaid scheduling software and SOS feature: https://get.zenmaid.com/
    • Cleaning for a Reason charity organization
    • ZenMaid Mastermind Facebook Group (free to join): https://www.facebook.com/groups/zenmaidmastermind
      • Try ZenMaid free for 14 days! Get.ZenMaid.com

      Book a Consulting call with Stephanie: https://serene-clean.com/consulting-services/

      Read the full transcript: https://www.zenmaid.com/magazine/why-this-healthcare-worker-ditched-her-real-job-for-cleaning-and-never-looked-back/
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      Filthy Rich Cleaners: The Cleaning Business PodcastBy ZenMaid
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