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#74: The 7 Signs Your Cleaner Is About to Quit
All companies have turnover — especially service-based ones like maid services and cleaning businesses. There are a million reasons someone can give as to why they're quitting, but most exits aren’t truly out of the blue.
In this episode, Stephanie breaks down 7 common patterns or behaviors she and her managers see before a cleaner resigns, including backlash, frequent personal emergencies, coworker drama, lack of engagement in communication, and more. You'll hear real examples from Serene Clean, how Stephanie and her managers respond in the moment, and what adjustments (like hours, tasks, tools, expectations, etc.) can save a great hire — or confirm that it's time to go your separate ways.
What You’ll Learn:
— The #1 early quitting signal: defensiveness to fair quality-check feedback
— How repeated call-outs and “life on fire” stories in the first 90 days predict churn
— The difference between healthy accountability and policy pushback tantrums
— Why team drama means someone is quitting soon (and how to shut it down fast)
— How physical strain from the job often leads to resignations
— Practical adjustments and tools that help reduce employee churn
— Signals of disengagement and what to do about it
— Scripts and approaches to reduce escalation while keeping standards highResources Mentioned:
— ZenMaid Scheduling Software: https://get.zenmaid.com/
— ZenMaid Mastermind Facebook Group (free): https://www.facebook.com/groups/zenmaidmastermind
Try ZenMaid free for 14 days: https://get.zenmaid.com/
Book a Consulting call with Stephanie: https://serene-clean.com/consulting-services/
Read the full transcript: https://www.zenmaid.com/magazine/the-7-signs-your-cleaner-is-about-to-quit/
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By ZenMaid
4.7
1414 ratings
All companies have turnover — especially service-based ones like maid services and cleaning businesses. There are a million reasons someone can give as to why they're quitting, but most exits aren’t truly out of the blue.
In this episode, Stephanie breaks down 7 common patterns or behaviors she and her managers see before a cleaner resigns, including backlash, frequent personal emergencies, coworker drama, lack of engagement in communication, and more. You'll hear real examples from Serene Clean, how Stephanie and her managers respond in the moment, and what adjustments (like hours, tasks, tools, expectations, etc.) can save a great hire — or confirm that it's time to go your separate ways.
What You’ll Learn:
— The #1 early quitting signal: defensiveness to fair quality-check feedback
— How repeated call-outs and “life on fire” stories in the first 90 days predict churn
— The difference between healthy accountability and policy pushback tantrums
— Why team drama means someone is quitting soon (and how to shut it down fast)
— How physical strain from the job often leads to resignations
— Practical adjustments and tools that help reduce employee churn
— Signals of disengagement and what to do about it
— Scripts and approaches to reduce escalation while keeping standards highResources Mentioned:
— ZenMaid Scheduling Software: https://get.zenmaid.com/
— ZenMaid Mastermind Facebook Group (free): https://www.facebook.com/groups/zenmaidmastermind
Try ZenMaid free for 14 days: https://get.zenmaid.com/
Book a Consulting call with Stephanie: https://serene-clean.com/consulting-services/
Read the full transcript: https://www.zenmaid.com/magazine/the-7-signs-your-cleaner-is-about-to-quit/
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