Clients don’t pay to spend time with you – they pay for access to you, and the ability to call you when they have a problem. If you put barriers to that by charging them every time you spend solving their problems then, they won’t call you anymore and instead call your competitors.

But offering unlimited telephone & e-mail support looks burdensome. How do you rationalize giving clients such support? How do you strike that perfect balance where you both benefit from it?

There are 2 ways to do that.

In this episode, you’ll learn what they are and why applying them would make unlimited telephone & email support a really valuable service for your firm.

Enjoy!

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