HELP! Our Backlog has 500 Bugs and we feel like we're never going to dig ourselves out!!!

Remain calm...

On this episode, Enterprise Agility Coach Om Patel and Product Manager Brian Orlando walk through how a company or shop might get to this point, and discuss some strategies to help dig yourself out of this deep, dark hole!

0:00 Topic Intro: 500 Bugs in the Backlog
0:28 Initial Reactions
2:44 Reasons
3:55 Process
5:10 Rogue QA, or the Perception Thereof
7:18 It's Done, But...
8:53 Customers Pay the Bills
10:12 Culture - the 3 (or 4) "P's"
11:28 The Business of Prioritization
13:39 A Strategy for Digging Out
15:59 Involving Customers/Stakeholders
17:41 Another Strategy - Categorization
19:30 Pushing Back on Customer Involvement
21:04 Rank Ordering and Closing Bugs As-Is
24:28 Definition of Done
28:36 Program DoD
29:11 The Restaurant Analogy
33:04 Customer Validation
37:10 Surveying Customers
40:02 Podcast Summary
41:44 Wrap-Up

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