Sudhir Kulkarni, President of Sales at Persistent Systems, sat down with host Jeffrey Hayzlett to talk about the current state of technology and what companies need to do to have a successful digital transformation. Kulkarni says that “disruption is here to stay and it will only keep enhancing and increasing,” but also emphasizes that humans aren’t being taken out of the equation. Moreso, humans are being made more intelligent by the use of machines, creating more of a hybrid approach to digital transformation. In order for digital transformation to have an impact on customers, companies need to create experiences that are immediate, interconnected and that involve the community. Kulkarni tells Hayzlett that companies need to engage with both their customers and employees in order to be more forward-thinking and that disruption will continue happening. He adds, “Either you disrupt to prevent going to an extinction mode or you disrupt to be able to go into a new market.”

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