“AI is affecting every single industry, and we’re in a moment of renaissance,” says Andy Abramson of Communicano. Recorded at ITEXPO 2025, this podcast features Andy Abramson, a long-time industry leader, as he discusses the evolution of technology, the rise of AI, and the future of communications. With over 40 ITEXPOs under his belt, Andy shares his perspective on how AI is reshaping industries and why education—not sales—is the key to success.

The AI Renaissance: A New Netscape Moment

According to Andy, we are experiencing a transformative period in AI, similar to the Netscape moment that made the internet mainstream in the 1990s.

AI is shifting from hype to real-world applications that enhance business operations.

The industry is learning from past tech revolutions, just as VoIP reshaped communications in the early 2000s.

AI is now a core focus in telecommunications, marketing, and business strategy.

“We needed OpenAI and ChatGPT to make artificial intelligence available to everyone—the Walmartization or the Amazon moment,” says Andy.

Educating, Not Selling: The Communicano Approach

Andy is well known for his practical and insight-driven approach to communications.

Communicano has helped 60+ clients get acquired over the past 23 years.

The key to success? Education, solving problems first, then providing solutions.

His daily Substack newsletter provides readers with insight, perspective, and opinion (IPO) on industry trends.

“Too many companies try to sell a solution in search of a problem. The first step is always to solve the problem”

AI at ITEXPO: The Core of Every Discussion

At ITEXPO 2025, Andy moderated seven panels, ensuring that AI was a central theme in every discussion.

AI is transforming telecom, marketing, and business automation.

Companies need to shift from viewing AI as a trendy buzzword to a strategic tool that delivers results.

AI’s accessibility is growing, making it essential for businesses to understand how to integrate it into their workflows.

Where to Learn More

Visit: www.communicano.com

Follow Andy Abramson’s insights: Communicano Substack

Contact: [email protected]

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