Today, we have on Luke Trewin, Managing Director at Modern Visual. This podcast loves a good origin story, and what’s great about Modern Visual’s beginnings, is that Luke’s very first official office job was taking on the website projects that were the catalyst for Modern Visual. And now? His team is an Elite-tiered, accredited HubSpot solutions partner. Luke walks us through when and how he decided to leave his factory job to start Modern Visual. Was it always the plan? And how did he know it was time to dip his toe into managed services. He then walks us through his process for identifying what to go to market with—were they things he was already good at? Things he was passionate about? And as Modern Visual grew, what happened when clients were looking for something outside his purview? He also shares his strategy for growing his org chart over time—and what roles, responsibilities, and candidate profiles he prioritized. Luke wraps with the value and impact he saw when working with a business coach. He shares the specifics into what he would receive coaching on, how the relationship was structured, and what that coaching relationship looks like today—spoiler alert, his longtime business coach may not be in the Modern Visual org chart.