In this podcast, Blair helps to explain why user adoption is necessary for Unified Communications deployment, and how training is one of the most important aspects of a user adoption strategy.

Blair Pleasant is the Co-Founder of UCStrategies.com which focuses on providing resources for anyone in the growing Unified Communications area. She is also the President and Principal Analyst for COMMfusion which provides insights, analysis and consulting to help develop ongoing strategies and tactics in business communications. For information regarding your data privacy, visit acast.com/privacy