Aurelius Podcast

Aurelius Podcast episodes:

• 03.19.2024

  Episode 67: Customer Feedback with Janna Bastow

  Aurelius Podcast - Episode 67 highlights with Janna Bastow: - Using UX research to inform product roadmaps - Stories about how to avoid major code and product rollbacks by simply conducting good UX research - Using customer needs to truly innovate and avoid...

  
• 02.28.2024

  Episode 66: Shadow Design with Audrey Crane

  Aurelius Podcast - Episode 66 highlights with Audrey Crane: - Defining Shadow Design and its potential impact on your organization - Audrey and her team’s research study on Shadow Design - Shadow IT and it’s correlation to Shadow Design - Risks and implications of...

  
• 02.01.2024

  Episode 65: The ROI of UX Research with Ruby Pryor

  Aurelius Podcast - Episode 65 highlights with Ruby Pryor: - Defining the ROI of UX and UX Research - The case for building confidence in speaking about UX Research in terms of dollars - Understanding how certain recommendations you make impact the fundamental...

  
• 01.09.2024

  Episode 64: Contextual Surveys, AI and the Human Touch in UX Research with Ryan Glasgow

  Aurelius Podcast - Episode 64 highlights with Ryan Glasgow: - The story of Sprig and the gap Ryan identified in user research and market research tools - Problems and challenges with typical surveys for product research - Effectiveness and application of in-context survey...

  
• 12.19.2023

  Episode 63: UX Maturity with Darren Hood

  Aurelius Podcast - Episode 63 highlights with Darren Hood: - UX Maturity: what UX maturity looks like at the organization and individual level - How UX maturity level impacts the planning and effectiveness of UX work - Tips for assessing your personal, team...

  
• 11.17.2023

  Episode 62: The Reality and Challenges of Being a Design Leader with Jesse James Garrett

  Aurelius Podcast - Episode 62 highlights with Jesse James Garrett: - Discussing The Elements of User Experience and its impact - Defining and communicating the value proposition of design - What being a design executive and design leader actually looks like - Steps for...

  
• 10.20.2023

  Episode 61: Navigating the UX/CX Landscape: Balancing Speed, Quality, & Empowerment w/ Debbie Levitt

  Aurelius Podcast - Episode 61 highlights with Debbie Levitt: - Differences and similarities between CX and UX - How the UX industry has shifted and where it’s going - Tips for opening conversations with cross functional teams about UX Research - How to handle...

  
• 10.06.2023

  Episode 60 - The Current and Future Role of AI in UX Research with Cheryl Platz

  Aurelius Podcast - Episode 60 highlights with Cheryl Platz: - What is AI, Machine Learning and how will it impact UX Research - What AI is currently good at and how it really works - Surprising ways you’re probably already using AI for...

  
• 09.12.2023

  Episode 59 - Navigating the Challenges of UX in Real World Business Situations with Joe Natoli

  Aurelius Podcast - Episode 59 highlights with Joe Natoli: - The importance of getting personal to influence decisions - Getting buy in for UX Research from stakeholders and other teams - Soft skills for making a bigger impact with research and insights -...

  
• 08.18.2023

  Episode 58 - From Detective to UX Researcher: Embracing Strategic Insights with Ari Zelmanow

  Aurelius Podcast - Episode 58 highlights with Ari Zelmanow: - Being a strategic researcher and what that means - Learning how businesses work to speak that language and connect UX research to what matters across the organization - UX Research Democratization and Ari's...

  
• 10.04.2021

  Episode 57 with Phil Hesketh on UX Research & Consent

  Episode 57 highlights: - UX Research consent - GDPR and UX Research - How to gain proper consent with your participants of user research - What are the rights of potential participants of UX research - The ethics of informed consent

  
• 07.28.2021

  Episode 56 with Scott Berkun on How Design Makes the World

  Show highlights: - An overview of Scott’s new book, How Design Makes the World - Remote work for design, UX and product teams - How to create a workplace for UX professionals to get their best work done - How to explain the value...

  
• 07.07.2021

  Episode 55 with Donna Spencer on Presenting UX Design & Research to Stakeholders

  Highlights from this episode: - The history and evolution of UX - How to present UX and design work - Empathy for stakeholders and customers/users - Using stakeholder expertise to improve your UX design and research - Being an orchestrator and not a hero UX...

  
• 06.16.2021

  Episode 54 with Mary Formanek on UX Deceptive Patterns & Sharing UX Insight on TikTok

  Show highlights: - How Mary got started on Tik Tok and began sharing UX knowledge there - Deceptive UX patterns, what they are and how to avoid them - Consent and interaction design to avoid building in deceptive design patterns - Examples from popular...

  
• 06.02.2021

  Episode 53 with Vivianne Castillo on What it Means to Be Human Centered

  Show Highlights: - What it means to be human centered in your professional and personal life - Hmnty Cntrd, their mission and the work Vivianne and her team are doing - How Vivianne went from being a grief counselor and doing trauma studies...

  
• 05.19.2021

  Episode 52 with Roy Olende on ResearchOps & Scaling UX Research

  Show highlights: - “Zoom” levels of research and what they mean - Figuring out when to do certain types of research and which methods to use - Ways to avoid wasting resources and repeating research - What’s the difference between UX Research and ResearchOps? -...

  
• 05.05.2021

  Episode 51 with Timothy Bardlavens on Diversity, Equity & Inclusion in UX

  Show highlights: - Diversity, equity and inclusion in UX and tech culture - Ways to recognize how tools and systems are directly contributing to inequity in our society and work - Stories and examples of how our society created inequities and how to...

  
• 04.22.2021

  Episode 50 with Jon Kolko on Design Thinking & UX Research Analysis

  Show highlights: - Sense-making and user research synthesis - How to find hidden insights in the research data you collect - Avoiding product backlog rot by simply reacting to things you hear about from customers - Steps to take for a better UX research...

  
• 04.08.2021

  Episode 49 with Nate Bolt on Remote Research, Impact & Social Responsibility

  Show highlights: - Social impact of UX and research work - Remote research tips, tricks and challenges - The future of UX research in a post-pandemic world - Can you prove the ROI of UX research? - Balancing the need for delivering a great story...

  
• 03.25.2021

  Episode 48 with Erin Casali on UX & Design Leadership

  Episode highlights: - Design leadership and what it means to be a UX manager - Differences between being an individual contributor and manager/leader - Tips and tricks to being an awesome UX design/research leader - Strategies for providing feedback and criticism effectively - Common challenges...

  
• 03.10.2021

  Episode 47 with Alba Villamil on UX Research Ethics, Inclusion & Social Change

  Show highlights: - Design ethics and ways to examine if your work is doing more harm than good - Inclusion in business and design - Things you can do to make your participants feel more comfortable and welcome - Using your position and influence...

  
• 02.25.2021

  Episode 46 with Nick Finck on leadership, career progression, hiring & job hunting in UX

  Show highlights: - The difference between leadership and management in UX - Being a UX mentor and coach - Expectations and differences between junior, mid level and senior UX practitioners - What it takes to be a great UX professional - Myths about hiring and...

  
• 02.11.2021

  Episode 45 with Komal Faiz // International & Cross Cultural Research

  Show highlights: - Komal’s research on international women’s mobility challenges - Tips for doing research across multiple countries and cultures - Culture differences and considerations when doing research in other countries - How language can make so much of a difference in research - Small...

  
• 01.21.2021

  Episode 44 with Susan & Guthrie Weinschenk on Psychology, Behavioral Economics & UX

  - Psychology and UX Design - How behavioral economics applies to UX design - Common behavior patterns we can design for - Design ethics and moral implications in UX design and research - How do you decide your design, product or service is ethical...

  
• 12.03.2020

  Episode 43 – Articulating Better Design Decisions with Tom Greever

  - Sharing design decisions effectively - What is a design decision? - Who’s responsible for design decisions? - Similarities between cultural differences and different team role differences in tech - Getting stakeholder approval and agreement on your work - Preparing for a design review meeting

  
• 11.19.2020

  Episode 42 - UX Research Process & Practice with Bethany Stolle

  - Quantitative vs Qualitative Research - Starting a new UX research team and practice - How to sell UX research to your company - Pitfalls to avoid when starting a UX research practice at your company

  
• 11.12.2020

  Episode 41 – DesignOps 2.0 with Erica Rider

  - DesignOps 2.0 at Paypal - Shifting the focus from scaling designers to scaling design itself - Comparing DesignOps and DevOps - Changing the responsibilities of UX designers so a small team can focus on the work that matters - Scaling design without hiring...

  
• 11.05.2020

  Episode 40 – What UX People Need to Know About Business with Jane Portman

  - The critical things you can learn about business to make you a better UX designer or researcher - How important is UX in the success of building new products - The business of consulting versus the business of products or software -...

  
• 10.29.2020

  Episode 39 - Designing Ballots & the Voter Experience with Dana Chisnell

  - Dana’s stories about usability testing on ballot design prototypes - Overcoming stakeholder objections for doing user research - Challenges of local and federal elections in the United States - Ballot design and voter experience - Doing research for civic design and overcoming very...

  
• 10.22.2020

  Episode 38 - UX & Product Management with Laura Klein

  - The differences and similarities between UX and product management - How planning a heist is just like building digital products - Who owns the responsibility of “knowing your customers” - Using both quantitative and qualitative research to improve your designs and products

  
• 10.15.2020

  Episode 37 - DesignOps & ResearchOps in the Enterprise with Fred Beecher

  - DesignOps and ResearchOps at a large enterprise like Best Buy - Fred’s story of how he got introduced to and a job working in DesignOps - A day in the life of a job in DesignOps - The part an insights repository...

  
• 04.05.2019

  Episode 36 - Sharing and Communicating User Research with Natalie Hanson

  Episode 36 highlights with Natalie Hanson - Differences between in house and external UX teams and the unique challenges of each - Tips for collaborating with others on your user research work - How to encourage non-designers and non-researchers to collaborate on user...

  
• 02.20.2019

  Episode 35 with Rob Walling on Startups and Making Tough Design and Product Decisions

  Episode 35 highlights with Rob Walling: - How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience - Rob’s background as a software engineer and what made him decide to...

  
• 12.22.2018

  Episode 34 with Jason Voiovich on the Dangers of Quant Data and Empathy

  Episode 34 highlights with Jason Voiovich: - Jason’s background in marketing and consumerism as well as what led him to become an author on the topics - The pitfalls of focusing too much on analytics and quantitative data to understand your customers -...

  
• 11.27.2018

  Episode 33 with Kate Towsey

  Episode 33 highlights with Kate Towsey: - Kate’s background and how she got into user research and ResearchOps - What it was like to “research the researchers” - The global ResearchOps community and how it all began - Research repositories and libraries - Leading research...

  
• 10.31.2018

  Episode 32 with Gregg Bernstein

  Episode 32 highlights with Gregg Bernstein: - How Gregg and his team are doing user research at Vox Media - Doing user research for broad audiences and industries - Using smaller research projects to lead to larger more strategic research - How to...

  
• 10.11.2018

  Episode 31 with Hana Nagel

  Episode 31 highlights with Hana Nagel: - How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker - Doing user research...about user research, so...

  
• 09.18.2018

  Episode 30 with Dave Malouf

  Episode 30 highlights with Dave Malouf: - What is ResearchOps and DesignOps? - Challenges of operationalizing research and design in growing organizations and how to overcome them - Dave’s tips and insights in how to grow design and research in your company more...

  
• 09.11.2018

  Episode 29 with Jorge Arango

  Episode 29 highlights with Jorge Arango: - The similarities between physical architecture and UX design - Tips we can apply from the process of architecture to digital design - How to think about physical spaces to inform the digital information spaces you create -...

  
• 08.27.2018

  Episode 28 with Jim Kalbach on Experience Mapping and Design in Business

  Episode 28 highlights with Jim Kalbach: - What is the difference between user experience, customer experience and marketing - Jim’s background in UX design and how that helped him transition to his role now in customer experience and product education - Remembering that...

  
• 08.07.2018

  Episode 27 with Brianna Sylver

  Listen to Episode 27 for highlights with Brianna Sylver including: - The difference between user research and market research -Using both market research and user research to build a better design strategy - Why market research may not be what you think it...

  
• 07.24.2018

  Episode 26 with Jeffrey Zeldman

  - How Jeffrey and the team at An Event Apart design the experience of the conference - The dangers in the seduction of building “cool” stuff as opposed to the things people need - What’s the difference between junior designers and senior...

  
• 07.10.2018

  Episode 25 with Michelle Fitzpatrick

  - Product management at Intercom - Choosing the right problems to solve for your customers - What user research looks like at Intercom - How Michelle and the product team at Intercom chooses which projects to work on - ...

  
• 06.22.2018

  Episode 24 with Denise Jacobs

  Episode 24 Highlights: - What is creativity? - The concept of “flow” and its role in identifying and harnessing your creativity - Denise’s story of her very own zone of genius and how you can find yours - Dangers of burnout, how you got...

  
• 06.05.2018

  Episode 23 with Lindsey Redinger

  Episode 23 Highlights with Lindsey Redinger: - What is ResearchOps and how do you operationalize user research? - Making research accessible to everyone in the organization - How InVision documents and stores user research insights - Lindsey’s trick for helping all of InVision...

  
• 05.15.2018

  Episode 22 with Peter Morville

  Episode 22 highlights: - Peter’s new book “Planning for Everything” and what led him to decide to write a book about planning - What we can learn from the U.S. Marines about planning better design and research projects - Peter’s framework of S.T.A.R.F.I.N.D.E.R...

  
• 05.08.2018

  Episode 21 with Lou Rosenfeld

  Episode 21 Highlights: - Lou’s background, the beginning of the internet and how UX/IA all started - The stories behind Lou meeting Tim Berners Lee and Larry Page - How Lou started Rosenfeld Media, the UX book publishing company - The story of the...

  
• 05.01.2018

  Inside Aurelius - 002 with Joseph Szczesniak and Zack Naylor

  - The technology stack that we built Aurelius with and how it’s evolved over time - Understanding common development terms to better communicate design ideas - An inside look at how Joseph and Zack make decisions about the product and the company -...

  
• 04.17.2018

  Episode 20 with Aarron Walter

  Episode 20 highlights - What does a high functioning design team look like and how are they organized? - The three types of successful enterprise UX organization models - How companies like Target, Spotify, Netfilx, Google and more are doing designops and great...

  
• 04.12.2018

  Inside Aurelius - 001 with Zack Naylor and Joseph Szczesniak

  First episode of our new series, Inside Aurelius where Zack Naylor and Joseph Szczesniak, co-founders at Aurelius discuss important topics and the inner workings of Aurelius. This episode's topics include: - Why we made aurelius v2 and how we got there -...