In this episode of Bicycle Retail Radio, we welcome back Stephen “Phunky” Proffitt, Technical Account Manager at Bosch eBike Systems. Stephen shares what’s new in the 2025 Bosch Dealer Training Tour, including in-person and virtual options designed to certify shop staff and introduce fresh curriculum.

We explore how training helps shops tackle service challenges and prepare for the future of ebike retail and repair.

View all Dealer Training Tour dates.

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