Summary

In this episode, Kendra Petty shares her extensive experience in the parking industry, transitioning from operations to a technology-focused role at WAY. She discusses the unique features of the WAY super app, the importance of embracing technology in the parking sector, and the need for collaboration to address fragmentation in the industry. Kendra also emphasizes the significance of mentorship and the inclusion of women in parking, while providing insights on growth strategies and the future of the industry.

Takeaways

Kendra Petty has over 31 years of experience in the parking industry.

She transitioned from operations to a technology role at WAY.

WAY is a car super app that offers various services for drivers.

The parking industry is becoming increasingly tech-driven.

Collaboration is essential to reduce fragmentation in the parking sector.

There is a need for more women in leadership roles within the industry.

Mentorship plays a crucial role in career development.

Growth can be achieved through organic means and acquisitions.

Kendra emphasizes the importance of courage in pursuing growth opportunities.

The future of parking will heavily rely on technology and data integration.

Chapters

00:00 Introduction and Background of Kendra Petty

02:27 Transition from Operations to Technology

05:53 The Role of Technology in Parking Services

12:55 The Future of Parking and Technology

17:18 Addressing Fragmentation in the Parking Industry

20:12 The Importance of Diversity in Parking Leadership

22:46 Navigating the Music Industry's Challenges

24:26 The Importance of Mentorship

31:29 Driving Growth in Business

37:13 The Future of Parking: Technology and Service

39:12 Our Parking Industry Podcast Wrap-Up