Growth sounds great — until your systems start breaking.In this episode, Matt and Charlie talk through what actually happens when a service business grows. From investing in capacity and resilience to dealing with bottlenecks, big orders, and firefighting, this is an honest conversation about scaling without breaking what’s already working.It started as a bonus episode — but turned into a proper deep dive on growth, operations, and building a business that can handle pressure.Takeaways:⚙️ Why growth creates operational problems before it creates freedom📈 Building capacity before bottlenecks choke the business🧱 Why resilience matters more than short-term efficiency🤝 The difference between transactional work and long-term B2B relationships🧠 Why solving problems is the real serviceFollow Matt:📸 Instagram – https://www.instagram.com/mrmattholland/👨‍💻 LinkedIn – https://www.linkedin.com/in/mrmattholland/📱 TikTok – https://www.tiktok.com/@mrmattholland❌ X – https://x.com/mrmattholland1Follow Charlie:📸 Instagram - https://www.instagram.com/theworkwearexpert👨‍💻 LinkedIn - https://www.linkedin.com/in/charlie-smith-1a55295b/