Behind the Vault

Building Trust in Banking with Teri Williams of OneUnited Bank


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The operative word in community banking is community. Sometimes, a community extends beyond a local geography. OneUnited is an example of a community financial institution that has evolved to meet this definition of community. With over $600M in assets, OneUnited is the largest black-owned bank in the US. It leverages technology and its unique approach to banking to serve a distinct community of customers across the country.

Highlights from this episode:

- The strategy that drove a string of acquisitions to the bank's footprint today

- Overcoming distrust in banking and getting past perceptions of the 2008 financial crisis

- Their use of technology to unify operations across the bank and deliver a modern digital experience for customers

- OneUnited's structure as a Community Development Financial Institution (CDFI) and how that aligns with and enables their mission

- The critical role education plays in the bank's approach to service

- OneUnited's approach to sustainable CRA activities

For more info on OneUnited and Teri's story, visit OneUnited.com.


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Behind the VaultBy Mindspan Systems

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