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In Episode 1 we meet Holly - a 19-year-old Christmas temp who gets dropped into a chaotic consultancy in December… the exact moment clients start demanding miracles before close-down.

Holly doesn’t shout, she doesn’t flail, she doesn’t grandstand.
She notices.
She organises.
She builds the one thing the entire team needed and didn’t realise: a list that prevented a full-blown Christmas Eve catastrophe.

In this episode you’ll hear:

• Why outsider perspective is a secret superpower
• How quiet clarity outperforms loud panic every time
• The hilarious moment Holly accidentally becomes the most competent person in the building
• Why the 2mm Difference is often just… writing the list

Power Move: Spot & Solve
Little Move: Notice the mess no one else is looking at.

What You’ll Take Away:
The smallest interventions (especially from unexpected people) can completely shift a team’s trajectory. Visibility isn’t noise. Visibility is impact.

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