CIO Podcast by Healthcare IT Today

CIO Podcast - Episode 102: Clinical AI Agent with Jordan Ruch


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For the 102nd episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Jordan Ruch, Chief Information Officer at AtlantiCare, to talk about Oracle Health’s Clinical AI Agent! AtlantiCare is one of the first users of Oracle Health’s Clinical AI Agent, so we kick this episode off with Ruch sharing his organization’s experience with it. Then, we discuss the workflow implications the Clinical AI Agent had. Next, Ruch shares his experience with the evolution of Oracle Health and discusses why he chose to stick with them. Ruch also shares what he expects from Oracle Health moving forward and how it will impact AtlantiCare. 

We then move on to discuss the massive challenge of documentation burden and what Ruch is working on to reduce that burden. Next, we talk about AtlantiCare signing on to the CMS Interoperability Pledge to see why this decision was made and what impact they think this will have. Then we take a look at Ruch’s Vision 2030 effort to learn more about what it is and how it is going. Lastly, we conclude this episode with Ruch passing along the best piece of advice he’s been given in his career.

Here’s a look at the questions and topics we discuss in this episode:

  • You’re one of Oracle Health’s first users of their new Clinical AI Agent. Tell us about your organization’s experience with it.
  • I heard that AI isn’t coming for your job, but may be coming for your workflow. It sounds like that’s what you experienced rolling out the Clinical AI agent. What were the workflow implications?
  • What’s your experience with the evolution of Oracle Health? Why have you chosen to stick with them?
  • What do you expect from Oracle Health going forward, and its impact on AtlantiCare?
  • Documentation burden has become a massive thing; how are you working to reduce that burden?
  • Why did you sign on to the CMS Interoperability Pledge? What impact do you think it will have?
  • Talk about your Vision 2030 effort. What is it and how’s it going?
  • What’s the best piece of advice you’ve been given in your career?
  • Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today.

    We release a new CIO Podcast every ~2 weeks. You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

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      We’d love to hear what you think of the podcast and if there are other healthcare CIO you’d like to see us have on the program. Feel free to share your thoughts and perspectives in the comments of this post with @techguy on Twitter, or privately on our Contact Us page.

      We appreciate you listening!

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