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Imagine this: your phone rings. It's a client you've been working with on a really big project. The person on the other end is furious. They cannot believe the work that you've done has not hit the mark of what was agreed, and the impact that is now having on their clients and their work is astronomical. They are pissed. What do you do? And what do you feel?
Mad, misunderstood, unappreciated? Confused? Do you go into defensive mode? The last thing people tell me is that they feel in control. So today's episode is all about conflict negotiation and how to feel more in control.
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Connect with Me:
References
Find out your personal Leadership Style with the free quiz
Join the Mailing List - hear first when new episodes are live
Zenith Journey website - leaders aren't born, they're trained
Buy the Delegation Playbook - delegate seamlessly, for better results, without the stress
Zenith Journey Instagram
Kate Peardon Linkedin
By Kate PeardonImagine this: your phone rings. It's a client you've been working with on a really big project. The person on the other end is furious. They cannot believe the work that you've done has not hit the mark of what was agreed, and the impact that is now having on their clients and their work is astronomical. They are pissed. What do you do? And what do you feel?
Mad, misunderstood, unappreciated? Confused? Do you go into defensive mode? The last thing people tell me is that they feel in control. So today's episode is all about conflict negotiation and how to feel more in control.
Links
Connect with Me:
References
Find out your personal Leadership Style with the free quiz
Join the Mailing List - hear first when new episodes are live
Zenith Journey website - leaders aren't born, they're trained
Buy the Delegation Playbook - delegate seamlessly, for better results, without the stress
Zenith Journey Instagram
Kate Peardon Linkedin