Level Up Leadership

Conflict Negotiation - how to feel more in control


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Imagine this: your phone rings. It's a client you've been working with on a really big project. The person on the other end is furious. They cannot believe the work that you've done has not hit the mark of what was agreed, and the impact that is now having on their clients and their work is astronomical. They are pissed. What do you do? And what do you feel? 

Mad, misunderstood, unappreciated? Confused? Do you go into defensive mode? The last thing people tell me is that they feel in control. So today's episode is all about conflict negotiation and how to feel more in control.

Links

  • Join 1:1 Leadership Coaching/Mentoring for the final quarter (last chance until Q2 2023, April intake)
  • Going from Solo to CEO? Read about the upcoming guided program 
  • Free mini-course: Time to Hire? 5 questions to ask yourself before hiring your first (or next) team member.

Connect with Me: 

  • Join Weekly Email: https://campus.zenithjourney.com/mailinglist   
  • Website: https://www.zenithjourney.com/ 
  • LinkedIn: https://www.linkedin.com/in/katepeardon/ 
  • Instagram: https://www.instagram.com/zenithjourney/ 

References

  • Man's Search for Meaning, by Viktor E. Frankl

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Level Up LeadershipBy Kate Peardon