David Hao, MA, JD, Associate Vice President for Student Affairs & Dean of Students at University of St. Thomas – Houston (UST), and Shundeez Faridifar, Assistant Director of Student Activities at UST, join Bridget Richardson to discuss Celt Success Coaches. David and Shundeez describe how their team of 50 UST faculty and staff volunteers are personally reaching out to every undergraduate student. Shundeez describes the logistics and needs of students and David outlines how this framework will be implemented in the future to help the student experience at UST.