Join Mark Ralfs as he interviews Mark DeLuzio. Mark is known as a pioneer of Lean and the principal architect of the Danaher Business System (DBS)— he serves as a trusted advisor to senior leaders in global organizations whose financial and operational metrics have flatlined. Leveraging his unmatched and inventive experience, Mark helps them think differently about how to optimize their approach system wide. His new book is: Flatlined: Why Lean Transformations Fail and What to Do About It.