Unleash Your Greatness Within

Creating Excellent Customer Service Cultures with Horst Schulze

04.03.2019 - By TJ HoisingtonPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

In this "Success Interview" podcast episode, I had the privilege of interviewing customer service legend – Horst Schulze. Mr. Schulze is the co-founder of Ritz-Carlton Hotels. His customer service ideas and practices have become a worldwide standard for excellent customer service. It was a delight to spend an hour discussing how to create excellent customer service cultures! Watch Interview: https://youtu.be/gSjaK9qrWws

More episodes from Unleash Your Greatness Within