Ricki's education in marriage and family therapy, and her 25 years of experience working in mental health services with children and disability services for adults, has influenced her vision to run an agency that meets the needs of the clients served by, as well as the employees who work at, Pleasantview Industries. With significant nonprofit and social services experience, Ricki is now learning about the world of business with the hope of helping businesses see the opportunities they have in connecting with one of the least accessed workforce resources across the nation - individuals with disabilities.